BARTENDER

DECC•Duluth, MN

8d•$11 - $11•Onsite

About The Position

Bartenders are responsible for the overall bar operation at events at the Duluth Entertainment Convention Center (DECC). This part-time, event-driven position works in different areas depending on the event and involves setting up, stocking, operating, and striking bars; preparing and serving alcoholic and nonalcoholic drinks; handling customer payments; and maintaining a clean, organized, hospitable, and safe service environment. Schedules are based on DECC event needs, with mostly afternoon, evening, and weekend shifts and some holidays possible. The position is at-will and has no supervisory responsibilities or required travel.

Requirements

Must be at least 18 years of age.
Knowledge of drink preparation or service.
Excellent interpersonal skills and a focus on customer service.
Ability to remain calm when dealing with disruptive patrons.
Ability to learn cash register software and point-of-sale systems.
Basic math skills and cash-handling experience.
Ability to adapt to changes, delays, or unexpected events.
Successful completion of reference checks and a background check; drug testing may apply.
Must provide acceptable documents verifying identity and employment authorization at hire.
Ability to stand for many hours, move quickly around the venue, use hands frequently, and see, hear, and speak often.
Ability to bend and maneuver and to move and lift up to 40 pounds.
For formal events, must provide black shoes that are not athletic sneakers, black socks, and black slacks; jeans are not allowed.

Nice To Haves

Knowledge of the MyVenue point-of-sale system.
Completion of training for Serving Alcohol Responsibly.
Completion of mixology, bartending, or other related training.
At least one year of related experience.

Responsibilities

Review event sheets and ensure event areas are set up and orderly.
Set up, stock, and strike bars.
Prepare ingredients for cocktails and other drinks, including fruit and garnishes.
Receive and fulfill orders from patrons and waitstaff.
Prepare and serve liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered.
Maintain a clean, organized, and properly supplied bar; attractively display glasses and liquor bottles.
Check photo IDs to ensure customers are of legal drinking age.
Collect payment for drinks.
Use appropriate judgment and refuse service to intoxicated or disruptive patrons when necessary.
Serve or deliver drinks to guests when required.
Inspect equipment and supplies to support smooth operations.
Provide a high level of customer service and maintain a professional, hospitable appearance and atmosphere.
Assist the team or other departments with event-related tasks, including light cleaning and moving chairs or signage.
Follow health and safety protocols; adapt to changes, delays, and unexpected events; and resolve problems or difficult situations as needed.
Perform additional duties as assigned.