Bartender

Hilton Grand Vacations • Wisconsin Dells, WI

25d • Onsite

About The Position

Hilton Grand Vacations is seeking a full-time Bartender for Christmas Mountain Village, a Hilton Vacation Club in Wisconsin Dells, Wisconsin. The Bartender serves food and beverages to members, owners, and guests while providing prompt, welcoming, and professional service. The role includes operating a cash register or POS system, following cash-handling procedures, maintaining accountability for bar alcohol, supplies, and cash, and supporting a positive guest experience. The Bartender also clears and resets tables, completes closing side work, maintains cleanliness and sanitation, resolves guest concerns according to departmental guidelines, and stays informed about table and station numbers, room capacity, operating hours, and table setup. The schedule varies and includes weekends and holidays.

Requirements

• At least one year of experience in the culinary field.
• Two or more years of related experience.
• State- or county-specific Food Safety Certification.
• State- or county-specific Alcohol Awareness Training Certification.
• Must be of legal age to serve alcohol.
• Must be of legal age to sell alcohol.
• Basic math skills.
• Cash-handling skills, including counting currency and making and counting back change.

Nice To Haves

• Excellent customer service skills.
• Proficiency in time management and the ability to organize and manage multiple priorities.
• Ability to take initiative and adapt effectively to change.
• Ability to recognize an emergency and take appropriate action.
• Ability to establish and maintain collaborative working relationships.
• Sound judgment and the ability to work independently with minimal supervision.
• Ability to perform varied duties and switch between tasks with impending deadlines or established timeframes.
• Ability to perform well amid frequent interruptions or distractions.

Responsibilities

• Serve food and beverages to members, owners, and guests; anticipate their needs and respond promptly and professionally to requests.
• Greet and acknowledge arriving members, owners, and guests in a friendly, welcoming manner and according to departmental procedures.
• Operate a cash register and/or Point of Sale (POS) system.
• Follow company cash-handling guidelines.
• Maintain accountability for alcohol and supplies in the bar and for the cash bank.
• Maintain positive guest relations through effective communication, professional demeanor, appropriate body language, and eye contact.
• Thank departing guests and invite them to return in a courteous, friendly, and professional manner.
• Clear and reset tables as needed.
• Complete closing side work and inspect work areas and the outlet for cleanliness, sanitation, and organization.
• Take ownership of guest problems and resolve them according to departmental guidelines.
• Maintain knowledge of table, seat, and station numbers; room capacity; hours of operation; and proper table setup.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision coverage, with eligibility beginning on day one.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed