Bartender

Drury Hotels • Knoxville, TN

11d • Onsite

About The Position

Under general supervision, opens and closes the hotel bar for guests in accordance with Company policies and procedures. Maintains the food preparation and hotel bar areas in a clean, well-organized manner while serving and assisting guests. Demonstrates integrity, service, and hospitality with customers and co-workers, and maintains general knowledge of the hotel, surrounding area, and events to answer questions.

Requirements

• Ability to take written and verbal direction in English and speak English clearly.
• Ability to mix a wide variety of drinks.
• Ability to operate relevant machines and equipment, including cash registers, dishwashers, speed-batch ovens, and microwaves.
• Excellent customer service skills and effective communication with customers and team members at all levels.
• Ability to handle difficult situations and people diplomatically while maintaining professionalism.
• Ability to open and close the bar, obtain cocktail-mixing supplies, and clean and maintain assigned areas.
• Ability to move around the bar area effectively and efficiently.
• Ability to distinguish currency denominations and make change.
• Ability to work with and prepare food.
• Ability to work independently or as part of a team in a fast-paced environment.
• Flexibility to work varying shifts and schedules as needed, including weekends and holidays.
• Ability to obtain and maintain all appropriate certifications required by the Company.

Responsibilities

• Open and close the hotel bar in accordance with Company policies and procedures.
• Serve and assist guests.
• Maintain the food preparation and hotel bar areas in a clean, well-organized manner.
• Prepare and mix a wide variety of drinks.
• Obtain supplies needed for mixing cocktails.
• Operate bar and food-service equipment, including a cash register, dishwasher, speed-batch oven, and microwave.
• Handle currency and make change.
• Prepare food and maintain assigned areas.
• Answer questions using general knowledge of the hotel, surrounding area, and events.
• Maintain a high standard of integrity, service, hospitality, and professionalism with customers and co-workers.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary
• Flexible scheduling
• Paid time off
• Hotel discounts and free room nights
• Mentorship, cross-training, development plans, and management training
• Medical, dental, vision, prescription, life, and disability coverage
• Team Member Assistance Program
• Company-matched 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed