Bartender

Phelan Family Brands•Sarasota, FL

19d

About The Position

Phelan Family Brands is a family-owned and locally operated restaurant group seeking a skilled and enthusiastic Bartender. The Bartender prepares alcoholic and non-alcoholic beverages according to company specifications and recipes, both for guests and for service-bar orders. The role also sells and serves food and beverages while delivering the company’s best-in-class service throughout the guest experience. Bartenders help create a welcoming atmosphere, maintain a clean and smoothly operating bar, and work with managers to address guest concerns.

Requirements

Thorough working knowledge of bartending, including bar terminology and common essential drink recipes.
Understanding of basic bartending practices, including how to build a drink, suggest wine, and properly pour draft beer.
Ability to serve the entire bar and/or bar tables while meeting or exceeding company standards.
Ability to upsell food and alcoholic beverages.
Ability to use a computer to enter orders on a check.
Ability to interact with guests in a friendly and timely manner.
Ability to accept different types of payment and make change.
Ability to correctly check identification and refuse alcoholic beverage service to underage guests.
Ability to maintain a neat and clean uniform, well-groomed hair, and good personal hygiene.

Responsibilities

Prepare alcoholic beverages according to company-spec recipes, including service-bar orders.
Sell and serve food and beverages while providing best-in-class service throughout the guest experience.
Maintain an outgoing and positive personality and interact with guests in a friendly, timely manner.
Know the restaurant’s food and beverage menu and serve the bar and bar tables to meet or exceed company standards.
Consistently upsell food and alcohol items.
Enter orders on a computer, accept different types of payment, and make change.
Complete assigned side work and maintain the cleanliness and smooth operation of the bar area.
Clear and reset the bar and bar tables quickly.
Check guests’ identification to confirm they are at least 21 before serving alcoholic beverages, and politely refuse service to guests who are underage.
Observe guests’ behavior and the number of drinks served; inform management if a guest should not drive.
Treat guests in a way that ensures their satisfaction and strive to exceed their expectations.
Report to work in a neat, clean uniform with well-groomed hair and good personal hygiene.
Inform managers about unhappy guests.
Take and fill to-go orders and check them for accuracy, if applicable.