Bartender, Flower & Wolf (Part-time)

AccorHotel•Calgary, AB

10d•Onsite

About The Position

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Bartender. The Bartender plays a key role in delivering exceptional guest experiences by providing professional, engaging, and knowledgeable beverage service within our Food & Beverage outlet. This role is responsible for creating high-quality beverages, maintaining bar operations, and ensuring every guest enjoys a welcoming and memorable experience.

Requirements

Minimum 1 year of bartending experience in a hotel, restaurant, or similar environment.
Valid Alberta ProServe certification required.
Strong knowledge of beverage products, including cocktails, wine, beer, and spirits.
Excellent communication, interpersonal, organizational, and problem-solving skills.
Highly responsible, reliable, and detail-oriented.
Ability to work efficiently under pressure in a fast-paced environment.
Embrace the company brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

Mixology knowledge and skills considered an asset.
Previous point-of-sale (POS) system experience is an asset.

Responsibilities

Provide consistently professional, friendly, and engaging service to all guests.
Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
Take food and beverage orders and deliver items promptly and accurately.
Maintain strong knowledge of all menu items, including ingredients and preparation methods, to assist guests with selections and dietary needs.
Anticipate guest needs, personalize service, and create a welcoming bar atmosphere.
Handle guest concerns or feedback calmly, courteously, and efficiently.
Mix drinks in accordance with hotel standards, ensuring consistency, quality, and presentation.
Monitor and control beverage stock levels, including garnishes, glassware, and bar supplies.
Ensure proper storage and handling of all beverage products.
Maintain cleanliness and organization of the bar area at all times.
Follow all outlet policies, procedures, and service standards.
Accurately process orders using the point-of-sale (POS) system and maintain guest checks/folios in accordance with policies and procedures.
Identify opportunities to upsell food and beverage items to enhance the guest experience.
Complete opening, closing, and side duties efficiently and according to standards.
Support smooth daily operations by maintaining preparedness and attention to detail.
Work closely with team to ensure seamless service.
Communicate effectively with culinary and service teams to coordinate timely delivery.
Contribute to a positive team environment and support departmental goals.
Participate in training sessions and continuous improvement initiatives.
Follow all health, safety, and sanitation policies when handling food and beverages.
Ensure responsible service of alcohol in accordance with provincial regulations.
Maintain a clean, safe, and organized work environment.