Bartender

Dave & Buster's•Baltimore, MD

20d

About The Position

Dave & Buster’s Bartenders provide fast, friendly service and attend to Guests’ needs to create an enjoyable experience. The role combines serving food and drinks with maintaining a fun atmosphere, following company sanitation and alcohol-awareness procedures, processing transactions accurately, and helping keep the bar and restaurant operating smoothly. Bartenders may assist with party setup and breakdown and support other Team members as needed. Restaurant and/or bar experience is preferred but not required.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
Must be friendly and able to smile frequently.
Must be able to operate Micros, make changes, process credit card transactions accurately, and account for monies at the end of each shift.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and stand for long periods; walking or standing for 100% of the shift is required.
Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
Must be able to work in noisy, fast-paced environments with distracting conditions and in hot and cold areas, including near cooking equipment and in freezers.
Must be able to work days, nights, and/or weekends as required.

Nice To Haves

Restaurant and/or bar experience is preferred, but not required.

Responsibilities

Provide fast, friendly service and an unparalleled Guest experience.
Create a warm, fun atmosphere for Guests and Team members.
Keep the immediate supervisor informed of significant problems or unusual matters, and take corrective action or suggest alternatives when needed.
Follow company sanitation procedures and keep the station clean; set up and take down station tables appropriately.
Manage a personal cash bank and accurately handle cash, change, and credit card transactions.
Follow alcohol-awareness procedures, recognize intoxication or concerning Guest behavior, and notify a Manager when appropriate.
Follow bar recipes to ensure consistent products, control costs, and promote Guest satisfaction.
Greet newly seated Guests, take food and drink orders accurately, and answer questions about menu items and preparation.
Enter orders into Micros quickly and in the proper sequence, including modifications and charges.
Manage sales on personal Micros keys and complete station side work at the beginning and end of shifts.
Prepare and deliver properly garnished food to designated bar areas and other restaurant sections as needed.
Work efficiently according to the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as required.
Complete opening and closing duties promptly.
Assist with party setup and breakdown and support other Team members as needed.
Bus and reset tables as needed.
Check back after food delivery, maintain drink levels, remove clutter, pre-bus, and respond promptly to Guest needs.
Maintain cooperative and harmonious working relationships with other Team members.
Communicate with Guests and Team members verbally and through the Micros system.
Follow dress code requirements and maintain a neat, clean, and professional appearance.