Bartender - Full Time, Year Round

Mohonk Mountain House•New Paltz, NY

About The Position

Prepares and serves beverages and food to guests in a friendly, courteous, and timely manner, and prepares beverages for other servers. Acts as cashier for the outlet. The role includes maintaining bar setup and supplies, preparing garnishes, mixing and presenting drinks, processing orders and payments, and providing recommendations and food service as needed. The bartender must follow alcohol laws and company policies, maintain cleanliness and security, deliver attentive service, and work effectively with guests and colleagues in a busy environment. The position requires a flexible schedule, including days, nights, weekdays, weekends, holidays, and peak business periods. Physical duties include carrying trays on stairs, walking up to seven miles per day, standing for up to five hours at a time, lifting up to 50 pounds, and maneuvering loaded carts or dollies. Duties may change with or without notice.

Requirements

  • Valid driver's license.
  • At least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
  • Previous bartending and wine service experience.
  • Ability to speak, read, and write English and communicate clearly with guests, visitors, and employees.
  • Ability to hear verbal instructions, directions, and warnings.
  • Ability to perform basic mathematical skills and accurately handle cash and credit transactions.
  • Ability to maintain coordination and clear thinking while serving guests quickly and attending to multiple guests.
  • Ability to reach, bend, kneel, stoop, twist, flex arms, walk on stairs and inclines, climb ladders, and stand for up to five hours at a time.
  • Ability to lift up to 50 pounds from ground level to counter and carry it up to 100 feet, with or without assistance.
  • Ability to walk up to seven miles per day.
  • Ability to maneuver carts or dollies carrying loads up to 350 pounds on stairs, elevators, passageways, or outdoors for up to 200 feet.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to taste sweet, sour, bitter, and salty flavors and demonstrate a sense of smell.
  • Ability to work safely and follow safety and security regulations.
  • Ability to work a flexible schedule, including days, nights, weekdays, weekends, holidays, and peak periods.

Nice To Haves

  • TIPS or other state-recognized Alcohol Awareness Training Certification.

Responsibilities

  • Prepare and serve beverages and food to guests and prepare drinks for other servers.
  • Control and limit beverage-service waste and complete requisitions as needed.
  • Set up the bar and requisition, transport, and stock beverages, glassware, paper products, condiments, and produce.
  • Prepare, cut, and store fresh garnishes, juices, and other perishables daily.
  • Greet guests, promote and document drink orders, and mix, garnish, and present drinks according to standard recipes and portion-control practices.
  • Enter orders into the point-of-sale system, create guest checks, and follow check-handling and posting procedures.
  • Receive and process cash and credit transactions, make change, verify charges, record charges, and balance monies.
  • Protect confidential guest information and secure beverage, food, equipment, cash drops, and bank.
  • Comply with New York State alcohol laws and Mohonk Mountain House alcohol policies; verify guest ages and make reasonable efforts to prevent underage service and service to visibly intoxicated guests.
  • Maintain knowledge of beverages, preparation methods, garnishes, presentation, equipment, cocktails, spirits, beer, local selections, and wine service.
  • Offer recommendations, including wine pairings, and open and present wine and champagne table-side.
  • Provide food service to Carriage Lounge and Spirits on the Sunset customers as required and stay current on menus and service standards.
  • Complete assigned opening and closing duties and maintain cleanliness in bar areas.
  • Use and protect company equipment and supplies and follow safety and security rules.
  • Serve multiple guests efficiently, prioritize tasks, manage time, perform basic mathematics, and accurately record transactions.
  • Follow management instructions, work independently and as part of a team, and maintain positive working relationships.
  • Meet dress and grooming standards and wear footwear approved by Food and Beverage Department standards.
  • Learn and demonstrate Mohonk Mountain House service steps and retain historical information about the property.
  • Answer guest questions accurately and communicate in a friendly, clear, and congenial manner.
  • Operate vehicles safely and comply with Mohonk Mountain House traffic rules when driving or parking.
  • Inspect work for conformance to standards and act calmly and effectively in emergencies.
  • Analyze problems and develop and implement action plans.
  • Perform physical duties including carrying loaded trays on stairs, walking, standing, lifting, and maneuvering carts or dollies safely.
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