Lobby Bar Bartender

Omni Hotels & Resorts•Oklahoma City, OK

19h

About The Position

The Lobby Bar Bartender at Omni Oklahoma City Hotel delivers excellent guest service by building relationships, providing personalized service, anticipating guest needs, and preparing and serving beverages directly or through service staff. The role requires knowledge of cocktail and beverage menus, alcoholic beverages, and food and beverage offerings, while maintaining hotel service, health, safety, and sanitation standards. The Bartender performs bar setup and breakdown, beverage preparation and service, inventory and requisition handling, cleaning and side work, point-of-sale and payment procedures, and required daily paperwork. The position also supports restaurant and banquet operations, maintains equipment and work areas, responds to guest concerns and safety situations, and collaborates professionally with coworkers and management. The role requires flexible availability for busy periods and high-profile events, including nights, weekends, and holidays.

Requirements

Hands-on food and beverage knowledge and a comprehensive working knowledge of the hospitality business.
Strong knowledge of mixology, beverage garnishes, and beverage service, including liquor, beer, and wine.
Strong customer service, problem-solving, and attention-to-detail skills; friendly and approachable demeanor.
Ability to engage guests at all levels and provide warm, personalized service.
Ability to work in a fast-paced environment and manage multiple priorities.
Ability to handle stressful, busy hotel operations while maintaining a positive and professional demeanor.
Ability to report to work on time and as scheduled.
Ability to communicate clearly and pleasantly in English, verbally and in writing, with guests, management, and coworkers.
Ability to stand and/or walk for extended periods, including at least eight hours per shift.
Ability to lift, push, pull, and carry moderate weight, and to perform frequent bending and twisting.
Must be able to attain a valid Food Handler certification and ABLE License upon hire.
Must meet appearance standards and maintain a high level of personal hygiene.

Nice To Haves

Relevant bartending experience in a large convention hotel is strongly preferred.

Responsibilities

Maintain and refine service standards and comply with hotel standards and local laws.
Follow health, safety, and sanitation standards and prepare for health department and Ecosure inspections.
Maintain knowledge of alcoholic beverages and all food and beverage menu items.
Complete bartender operating procedures, including setting up banquet bars, polishing glassware, preparing garnishes, stocking ice, handling beverage requisitions, serving beverages, and closing the bar.
Perform assigned side work, including cleaning bar equipment, seating, guest areas, walls, floors, and work areas.
Check identification for proof of age when required.
Set up and break down the bar area and follow proper trash procedures.
Support restaurant sanitation and service timing from the kitchen to banquet areas; ensure prompt delivery and quality control.
Follow service steps and ensure quality bar setups, service, food quality, and presentation.
Report housekeeping or maintenance needs in restaurant areas and equipment to management.
Maintain furniture, fixtures, and equipment; handle hotel property carefully to minimize breakage.
Help control food and beverage quantities by avoiding over- or under-preparation.
Follow accurate POS, cash, and credit-handling procedures in accordance with hotel policies.
Provide positive guest service, respond to complaints, and take appropriate steps to resolve dissatisfaction.
Respond accurately and promptly to guest requests to create a memorable experience.
Maintain knowledge of hotel offerings and nearby local attractions and entertainment.
Attend daily stand-up meetings before events to gather relevant information.
Contribute to cleanliness and organization of front- and back-of-house restaurant spaces.
Complete required daily paperwork, including bar requisitions, count logs, and waste logs.
Follow instructions on Restaurant Event Orders.
Build mutual trust, respect, and cooperation with coworkers and treat them fairly.
Maintain a professional, neat, and organized appearance according to hotel standards.
Respond swiftly and effectively to emergencies and safety situations, helping maintain a safe environment.
Attend required department training and meetings.
Perform other duties required by management.