BARTENDER

Tahoe Mountain Club•Truckee, CA

26d•$17 - $19•Onsite

About The Position

The Bartender provides professional, friendly beverage service to club members and guests. The role includes preparing and serving alcoholic and non-alcoholic drinks, maintaining bar inventory and stock levels, and keeping bar areas clean and sanitary. Winter operations are at Alpine Club & Schaffer's Camp – Northstar and Pool Deck Social Club – TMC Pavilion. Summer operations are at PJs - Gray's Crossing, Pool Deck Social Club – TMC Pavilion, Old Greenwood, and Gray’s Crossing Golf Outlets. The bartender serves guests at the bar and dining room, follows approved recipes and service standards, and helps with setup, cleanup, and other operational needs. The position reports to the Food & Beverage Director and Restaurant Managers. Because club operations fluctuate, the bartender may be asked to perform other tasks, including closing and securing the building.

Requirements

At least 2 years of bartending experience in a similar environment.
High school diploma or equivalent.
Knowledge of alcoholic and non-alcoholic beverages, drink recipes, and proper mixing techniques.
Excellent customer service and communication skills.
Ability to work in a fast-paced environment and multitask effectively.
Strong attention to detail and accuracy.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to read and speak English to perform job duties and communicate with guests and coworkers.
Ability to work as part of a team and maintain open communication with managers and coworkers.
Ability to respond to common inquiries or complaints from guests or members of the community.
Professional demeanor and communication.
Complete state-accredited Alcohol Training through RBS, SERVsafe Certification, Harassment Prevention Training, Workplace Violence Prevention, Heat Illness Prevention, and required onboarding checklists, orientations, and policy acknowledgements within the first 30 days of hire.
Ability to stand for extended periods.
Ability to lift and carry up to 50 pounds.
Ability to bend, stoop, and reach overhead.

Responsibilities

Arrive in uniform and ready to work by the scheduled time.
Greet members and guests warmly and provide professional customer service, addressing concerns or complaints promptly.
Take food and beverage orders and serve guests using proper etiquette.
Follow supervisor instructions concerning daily events, section maps, and cleaning assignments.
Prepare and serve alcoholic and non-alcoholic beverages accurately, following approved and standard recipes and guest requests.
Know menu items, descriptions, pricing, specialty drinks, formulas, and appropriate glassware and garnishes.
Perform side work and setup duties for each meal period.
Clean and sanitize the bar, dining area, wait stations, storage areas, equipment, and utensils.
Set up the bar at the start of each shift and restock it at the end of each shift.
Collect glassware sent to the kitchen for cleaning.
Monitor and follow alcohol service guidelines and laws.
Assist with setup and cleanup for special events and functions.
Follow club policies and procedures, including safety and security protocols.
Serve on the dining room floor and/or tend bar, and report complaints or problems to the service manager or director.
Balance the assigned cash register and personal sales report at the beginning and end of each shift.
Prepare the daily sales envelope and submit it to the reporting manager.
Clean, stock, and store the mobile bar, if applicable.
Set up and break down the coffee station and maintain its par levels and cleanliness, if applicable.
Close and secure the building at the end of the day when asked.
Help coworkers and perform other tasks as operational needs arise.