Bartender - Dollywood's HeartSong Lodge & Resort - Part Time Seasonal

All Career • Pigeon Forge, TN

10d • Onsite

About The Position

The Bartender position is responsible for providing an excellent dining experience for our Guests through proper steps of service, maintaining a great work environment for our Hosts and Guests. The Bartender will also all prepare all specialty drinks which are offered. This to be done in a manner consistent with The Dollywood Company’s Mission and Values.

Requirements

• Must be at least 21 years old
• Requires thorough knowledge of a specialized or technical field
• High School Diploma, Required
• One-year Bartender experience, Required
• Must be able to obtain Serve Safe/Alcohol Server Certification
• Basic computer knowledge and usage preferred
• Ability to safely operate company vehicles according to company policy.
• Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Must be committed to continuous improvement
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Able to add, subtract, multiply and divide with accuracy
• Able to serve alcoholic beverages

Nice To Haves

• Basic computer knowledge and usage preferred

Responsibilities

• Checks with Manager for daily forecast training standard objectives
• Ascertains the daily specials from kitchen and communicates them
• Answers phone and record take-out food/drink orders
• Inspects Bar for cleanliness, proper supply levels
• Makes specialty drinks to standard including ingredients and presentation
• Maintains a clean and sanitary environment in compliance with all local and federal health codes
• Performs service, busser and runner duties as appropriate
• Must be willing to work in other disciplines within the department as directed by management
• Uses POS accurately.
• Handles cash and card transactions as directed
• Participates in upsell strategies as directed by management
• Participates in daily line ups
• Practices service standards and current training throughout service

Benefits

• Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED