Bartender

Drury Hotels•Knoxville, TN
•Onsite

About The Position

Under general supervision, opens and closes the hotel bar for guests in accordance with Company policies and procedures. Maintains the food preparation and hotel bar areas in a clean, well-organized manner while serving and assisting guests. Demonstrates integrity, service, and hospitality in interactions with customers and co-workers, promoting the Drury culture. Maintains general knowledge of the hotel, surrounding area, and local events to answer questions.

Requirements

  • Ability to understand written and verbal direction in English and speak English clearly.
  • Ability to mix a wide variety of drinks.
  • Excellent customer service and communication skills with customers and team members at all levels.
  • Ability to handle difficult situations and people diplomatically while maintaining professionalism.
  • Ability to open and close the bar, obtain cocktail supplies, and clean and maintain assigned areas.
  • Ability to move effectively and efficiently around the bar area.
  • Ability to distinguish currency denominations and make change.
  • Ability to prepare food and work independently or as part of a team.
  • Ability to work in a fast-paced environment and adapt to varying shifts and schedules as needed.
  • Ability to work weekends and holidays.
  • Ability to obtain and maintain all appropriate Company-required certifications.

Responsibilities

  • Open and close the hotel bar in accordance with Company policies and procedures.
  • Serve and assist guests while providing a high standard of service and hospitality.
  • Maintain clean and well-organized food preparation and bar areas.
  • Obtain supplies needed to prepare cocktails and maintain assigned areas.
  • Prepare food and mix a wide variety of drinks.
  • Answer guest questions using knowledge of the hotel, surrounding area, and events.
  • Operate equipment such as cash registers, dishwashers, speed batch ovens, and microwaves.
  • Handle currency and make change accurately.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, and management training.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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