Bartender

Landshark Bar & Grill Branson•Branson, MO

126d

About The Position

Responsible for the day-to-day operation of a specific bar, providing service to external and internal guests. The Bartender prepares and serves alcoholic and non-alcoholic beverages, verifies guests purchasing alcohol meet the legal age requirement, follows recipes and procedures, and uses product knowledge and suggestive selling to serve guests. The role also takes and delivers orders, operates the point-of-sale system, handles cash, maintains the bar and its supplies, conducts inventory, and completes assigned opening, running, and closing duties. The Bartender provides prompt, friendly, personalized service; answers questions, handles or escalates complaints, and makes recommendations. The role supports barbacks with restocking, maintains product par levels, assists with training when applicable, communicates inventory needs and other concerns to management, and follows responsible alcohol service, safety, sanitation, and company policies. This is a physically demanding, fast-paced position that requires standing, walking, reaching, lifting and carrying, and working around noise, changing temperatures, and potential hazards such as broken glass and slippery surfaces. The role requires clear communication in the restaurant’s primary language, primarily English, and the ability to read instructions and perform basic arithmetic.

Requirements

One to three years of experience as a bartender, or an equivalent combination of education and experience.
Must meet the minimum age required to serve alcohol under applicable state law.
Good written and verbal communication skills.
Ability to interact professionally with other departments and outside contacts.
Ability to manage a heavy workload and multiple tasks in a fast-paced environment with minimal supervision.
Good judgment and decision-making abilities.
Ability to free-pour to recipe specifications and extensive knowledge of mixed cocktails and frozen drink preparation.
Health permit/food safety and alcohol awareness certifications; obtain the cards individually and provide proof before the first day of employment.
Ability to stand, walk, and reach for 100% of working time; push, pull, lift, carry, grasp, and maintain balance in challenging conditions.
Ability to climb and ascend or descend ladders, stairs, and ramps; carry loads over 35 pounds and exert up to 50 pounds of force occasionally and up to 30 pounds frequently.
Ability to communicate clearly with guests in the restaurant’s primary language, primarily English.
Hearing ability at normal speaking levels, with or without correction, and vision abilities including close, distance, color, peripheral, depth perception, and focus adjustment.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; present information and respond to questions; and perform arithmetic using whole numbers, fractions, and decimals.

Nice To Haves

Experience in a high-volume environment.
High school degree or GED.

Responsibilities

Prepare and serve alcoholic and non-alcoholic beverages for guests and staff serving guests.
Verify that guests purchasing alcohol are at least 21 years old and meet applicable age requirements.
Follow established beverage recipes and preparation procedures.
Maintain knowledge of food and beverage products and use suggestive selling techniques.
Take orders and deliver food and beverages in a timely manner.
Operate the point-of-sale system efficiently and handle currency according to proper cash-handling and checkout procedures.
Maintain the cleanliness of the bar, glassware, utensils, counters, and ashtrays; promptly clean spills, broken glass, and other debris.
Track spilled or wasted items.
Check the quality of food and beverage items before service, including garnishes and condiments.
Stock bars and assist barbacks with restocking and maintaining par levels of bar supplies.
Conduct inventory of liquor and bar-related supplies; follow ordering procedures and notify management of low inventory or recommended inventory needs.
Provide immediate, friendly, personalized service; answer questions, handle complaints or direct them to a manager, and provide recommendations and information about the establishment.
Complete assigned opening, running, and closing duties.
Ensure alcohol is consumed only in designated areas and follow company responsible alcohol service policies.
Assist management with training new staff members when applicable.
Maintain knowledge of company products and happenings and build rapport with guests, including through name recognition.
Communicate opportunities and concerns to a manager or supervisor.
Follow safety and sanitation practices, report accidents to management, and adhere to company policies and procedures.
Perform other assigned duties and tasks with a sense of urgency.