Bartender

Omni Hotels & Spas•Hilton Head Island, SC

7d•Onsite

About The Position

Omni Hilton Head Oceanfront Resort is seeking an energetic, knowledgeable, and service-driven Bartender to provide exceptional beverage service while creating memorable guest experiences. The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages, maintaining a clean and organized bar, and delivering the high level of hospitality that reflects Omni Hotels & Resorts' commitment to excellence.

Requirements

Previous bartending experience in a hotel, resort, upscale restaurant, or high-volume establishment preferred.
Strong knowledge of classic cocktails, beer, wine, and spirits.
Excellent guest service and communication skills.
Ability to multitask while maintaining accuracy in a fast-paced environment.
Basic mathematical skills for cash handling and inventory.
Ability to work a flexible schedule including evenings, weekends, holidays, and special events.
Must be at least 21 years of age.
Current alcohol service certification (or ability to obtain upon hire) as required by South Carolina law.
Food Handler certification preferred.

Nice To Haves

Wine and spirit knowledge.
Craft cocktail experience.
Upselling and suggestive selling techniques.
Experience with POS systems.
Strong teamwork and interpersonal skills.
Ability to remain calm and professional during busy service periods.

Responsibilities

Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and brand standards.
Deliver exceptional guest service by engaging with guests in a friendly, professional, and attentive manner.
Recommend wines, cocktails, beers, and spirits based on guest preferences.
Accurately process guest orders and payments through the POS system.
Verify guest identification and ensure compliance with all state and local alcohol service regulations.
Maintain cleanliness and organization of the bar, including workstations, equipment, and storage areas.
Stock and replenish liquor, beer, wine, mixers, garnishes, glassware, and supplies throughout each shift.
Monitor inventory levels and communicate shortages to management.
Prepare garnishes and complete opening and closing side work.
Collaborate with servers, kitchen staff, and fellow team members to ensure seamless guest service.
Maintain proper sanitation, food safety, and health department standards.
Promote resort dining outlets, special events, and beverage promotions.
Handle guest concerns professionally and escalate issues when appropriate.
Participate in departmental meetings and ongoing training programs.
Follow all Omni Hotels & Resorts policies, procedures, and safety standards.

Benefits

Competitive pay and opportunities for performance recognition.
Medical, dental, and vision insurance for eligible associates.
401(k) with company match for eligible associates.
Paid time off and paid holidays.
Discounted room rates at Omni Hotels & Resorts nationwide.
Associate discounts on dining, spa services, retail, and other travel-related benefits.
Tuition reimbursement and professional development opportunities.
Friends & Family hotel discounts.
Career advancement opportunities through Omni's internal training and leadership development programs.
Employee Assistance Program (EAP), wellness resources, and additional voluntary benefits.