BARTENDER

TAHOE CLUB COMPANY LLC•Truckee, CA

26d•$17 - $19•Onsite

About The Position

The Bartender provides beverage service to club members and guests in a professional, friendly manner. The role involves preparing and serving alcoholic and non-alcoholic beverages, maintaining bar inventory and stock levels, and keeping bar and related areas clean and sanitary. Winter operations are at Alpine Club & Schaffer's Camp – Northstar and Pool Deck Social Club – TMC Pavilion. Summer operations are at PJs – Gray's Crossing, Pool Deck Social Club – TMC Pavilion, Old Greenwood, and Gray’s Crossing Golf Outlets. The Bartender serves guests at the bar and dining room, takes food and beverage orders, follows approved recipes and service etiquette, and provides accurate information about menus and drinks. The role also includes shift setup and side work, restocking, event support, cash and sales reporting, and following alcohol-service, safety, security, and club policies. The employee may help with other tasks as operational needs arise and may be asked to close and secure the building.

Requirements

At least 2 years of experience as a bartender in a similar environment.
High school diploma or equivalent.
Knowledge of alcoholic and non-alcoholic beverages, drink recipes, and proper mixing techniques.
Excellent customer service and communication skills.
Ability to work in a fast-paced environment and multitask effectively.
Strong attention to detail and accuracy.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to read and speak English to perform job duties and communicate with guests and coworkers.
Ability to work as part of a team and maintain open communication with managers and coworkers.
Ability to respond to common inquiries or complaints from guests or members of the community.
Professional demeanor and communication at all times.
Complete state-accredited Alcohol Training through RBS, SERVsafe Certification, Harassment Prevention Training, Workplace Violence Prevention, Heat Illness Prevention, and other required onboarding checklists, orientations, and policy acknowledgements within the first 30 days of hire.
Ability to stand for extended periods.
Ability to lift and carry up to 50 pounds.
Ability to bend, stoop, and reach overhead.

Responsibilities

Arrive in uniform and ready to work by the scheduled time.
Greet members and guests warmly and maintain a friendly service atmosphere.
Provide excellent customer service and address guest concerns or complaints promptly and professionally.
Take food and beverage orders directly from guests and serve them using proper etiquette.
Receive instructions from supervisors regarding daily events, section maps, and cleaning assignments.
Prepare and serve alcoholic and non-alcoholic beverages accurately according to approved and standard recipes and guest requests.
Know daily menu items, descriptions, and prices, as well as specialty drink formulas, prices, and accompanying glassware and garnishes.
Complete side work and setup duties for each meal period.
Clean and sanitize the bar, dining area, wait stations, storage areas, equipment, and utensils.
Set up the bar at the beginning of each shift and restock it at the end of each shift.
Collect glassware sent to the kitchen for cleaning.
Monitor and follow alcohol-service guidelines and laws.
Assist with setup and cleanup of special events and functions.
Follow club policies and procedures, including safety and security protocols.
Serve guests and tend bar in the dining room and/or bar areas.
Report complaints or problems to the service manager or director.
Balance the assigned cash register and personal sales report at the beginning and end of each shift.
Prepare the daily sales envelope and submit it to the reporting manager at the end of the day.
Clean, stock, and store the mobile bar, if applicable.
Set up and break down the coffee station and maintain its par levels and cleanliness, if applicable.
Close and secure the building at the end of the day when asked.
Help coworkers and perform other tasks as operational needs arise.