Bartender - Cultural Services

City of Brampton•Union, NJ

1d•Onsite

About The Position

This position is responsible for professionally preparing and serving refreshments while providing excellent customer service. The role involves a high level of front-line customer service, including greeting and engaging customers in product selection. The Bartender is responsible for the preparation and serving of drinks and food, practicing the “selling up” method of sales, and adhering to operating and drink and food preparation standards. They will work with a team to open and close the service area, complete administrative duties such as revenue reports and incident reports, and anticipate volume to prepare items accordingly. The role also includes receiving, checking, and re-stocking inventory, maintaining clean and safe work stations and equipment, and utilizing problem-solving and conflict resolution skills with diplomacy in confrontational situations. The Bartender must maintain vigilance while on duty, be ready to respond to emergencies, report concerns and incidents, and assist in special events. They must also understand, adhere to, and enforce corporate policies, confidentiality guidelines, emergency procedures, and health and safety standards.

Requirements

Minimum 18 years of age
Smart Serve Certificate
Problem solving and conflict resolution skills as demonstrated through scenario testing (Theatre)
Exceptional customer service and communication skills
Food Handler’s Certificate may be required
Current Standard First Aid / CPR C / AED from an accredited organization
Submit or agree to a Vulnerable Sector Criminal Record Check
Valid “G2” Ontario driver’s license and ability to obtain City of Brampton Off Road Vehicle Operator’s Permit (Golf Course only)
Various tests and/or exams may be administered as part of the selection criteria.

Responsibilities

Professionally preparing and serving refreshments while providing excellent customer service.
Provide a high level of front line customer service including greeting and engaging customers in product selection.
Responsible for the preparation and serving of drinks and food while practicing “selling up” method of sales.
Follow operating and drink and food preparation standards.
Work with team to open and close service area following established procedures.
Complete administrative duties in a timely manner (eg. revenue reports, incident/accident reports, opening and closing procedures).
Anticipate volume and prepare items to meet demand.
Receive, check, and re-stock inventory as required.
Maintain clean and safe work stations and equipment at all times.
Utilize problem solving and conflict resolution skills, using sound judgement and diplomacy in confrontational situations.
Maintain complete vigilance while on duty and be ready to respond to any emergency situation.
Report all concerns, accidents and incidents to immediate supervisor and take appropriate action.
Assist in special events.
Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff.
Attend meetings/training as required.
Performs other duties as assigned.