Bartender

Wischermann Partners•Owatonna, MN

22d•$12 - $13•Onsite

About The Position

The Bartender takes orders and prepares and serves alcoholic and non-alcoholic beverages and food to guests courteously and efficiently according to hotel standards. The role maintains bar stock, supplies, cleanliness, and equipment; handles cash; and helps maintain a safe environment for bar staff and patrons. The Bartender needs strong knowledge of wine, spirits, and beer, and the ability to prepare cocktails from recipes and knowledge of classic cocktails. The position requires knowledge of departmental policies and procedures, hotel services and local attractions, outlet menus and operations, drink selections, wine and champagne descriptions, glassware, and garnishes. The Bartender greets guests, takes orders using suggestive upselling, prepares beverages including coffee drinks and in-room dining orders, processes payments, and resolves guest concerns. The role also involves following state liquor regulations, completing opening and closing duties, maintaining secure and accurate cash banks, using supplies efficiently, and complying with chemical-use requirements. The position is part-time at Courtyard Owatonna Downtown in Owatonna, Minnesota, on the PM shift.

Requirements

Must be 21 years or older.
Good reading, writing, and oral proficiency in English.
At least two years of experience in a similar position with a full-service hotel or restaurant.
Ability to taste alcohol during training and new menu updates.
TIPS training certification required within 30 days of hire.
Ability to perform job functions with attention to detail, speed, and accuracy; remain calm; and resolve problems using good judgment.
Ability to work effectively with coworkers as part of a team and with minimal supervision.
Flexibility to work a varied schedule, which may include weekends and holidays.
Ability to lift and carry up to 40 pounds independently and up to 100 pounds with assistance.
Ability to stand and walk for the entire shift; job functions also require writing, sitting, repetitive motions, bending, climbing, listening, hearing, and visual acuity.

Nice To Haves

Previous experience with MICROS POS.

Responsibilities

Follow departmental policies, service standards, and standard operating procedures.
Know hotel services and features and local attractions and activities to answer guest inquiries accurately.
Know the equipment and use it only as intended.
Maintain positive guest relations and resolve complaints to ensure guest satisfaction.
Know outlet menu items, liquor and beer brands, non-alcoholic selections, and wine and champagne characteristics.
Know designated glassware and garnishes for each drink, as well as outlet seating, table setups, capacity, hours, menus, prices, and dress code.
Serve alcoholic and non-alcoholic beverages courteously and efficiently according to hotel specifications.
Prepare and serve coffee drinks when requested.
Follow state liquor regulations, including restrictions on service to minors and intoxicated persons and drunk driving.
Know the Point of Sale system and work with the manager to report and resolve system issues.
Obtain the assigned bank, verify contracted monies, and keep the bank secure.
Complete opening and closing side duties.
Greet guests, take orders, and use suggestive upselling techniques.
Prepare drink orders for in-room dining.
Prepare guest checks and process payments in accordance with cash-handling and credit policies.
Use supplies efficiently to meet budgeted beverage costs and prevent waste.
Use chemicals in accordance with OSHA regulations and hotel requirements.
Maintain a professional and personable appearance according to hotel standards.
Meet the hotel's core competencies in work product, teamwork and culture, guest and customer service, work ethic, and impact-oriented problem solving.
Perform other duties as requested.