Bartender

Invited•Southlake, TX

About The Position

As a Bartender at Invited, you maintain beverage control, ensure accurate pouring and service, and keep the bar clean and organized. You provide exceptional service according to club standards and work to meet or exceed member and guest expectations, consistently following the 3-steps of service. The role includes assisting with food and beverage service, preparing and restocking the bar, responding professionally to requests and complaints, and contributing to a positive team environment. The position reports to the Director of Food & Beverage, Director of Beverage, Director of Restaurants, or Director of Banquets.

Requirements

  • Excellent communication skills and the ability to follow instructions accurately.
  • Strong commitment to high ethical work standards.
  • Comfort working indoors and occasionally outdoors.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
  • Ability to talk and hear effectively, with sufficient visual acuity.

Nice To Haves

  • High school diploma or equivalent.
  • Certification in alcohol and food safety awareness.
  • Previous Food & Beverage service experience.
  • Basic bar and wine knowledge, including cocktails and wine varietals.
  • Ability to properly open a bottle of wine with a wine tool.

Responsibilities

  • Deliver service according to the Food & Beverage service training program.
  • Assist with food and beverage service for members and guests at the bar.
  • Learn and use members’ names, greet them promptly, and provide a warm, personalized experience.
  • Accurately and promptly fulfill member and guest orders and requests.
  • Professionally address and resolve complaints, notify management of issues, and practice effective service recovery.
  • Set up the bar for service with bottles, garnishes, glassware, and ice, and ensure supplies are stocked at the start of each shift.
  • Maintain a clean, sanitized, orderly, and organized bar area.
  • Complete daily assignments and side work, including restocking and refilling supplies.
  • Maintain knowledge of the a la carte menu, daily features, and specials.
  • Ensure liquor is stocked, accurately poured, and responsibly managed to maintain beverage control.
  • Maintain knowledge of the liquors, beers, and wines available at the club.
  • Support coworkers, contribute to a positive team environment, and proactively assist members and guests.
  • Perform additional duties assigned by management and assist others as needed.
  • Follow company, club, and department policies, procedures, instructions, and safe working practices.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Pursue personal and professional growth and maintain required certifications relevant to the role.
  • Address challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage for eligible full-time team members.
  • Life insurance for eligible full-time team members.
  • Short-term and long-term disability insurance for eligible full-time team members.
  • 401(k) retirement savings plan for eligible full-time team members.
  • Paid time off and leave programs for eligible full-time team members; time off as required by applicable law is also provided for part-time team members.
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