Bartender

Resorts World NYC•Town of Newburgh, NY

21d

About The Position

The Bartender provides prompt, efficient, and friendly service and prepares beverages for customers. The role involves advising guests about alcoholic beverages, taking and serving orders, promoting and presenting cocktails, upselling and replenishing beverages, and complying with responsible alcohol-service regulations and local liquor codes. The Bartender also handles phone orders, accepts payment or comp authorization, balances the register, follows stock-control procedures, and operates beverage-related systems and equipment. The position includes communicating guest comments and other relevant information to a superior, monitoring the guest experience and intoxication levels, participating in the development of specials, and training interested beverage servers. The Bartender attends meetings and training, follows department and legal requirements, promotes positive relations, and maintains a neat and clean appearance. Other duties may be assigned. The role requires the ability to perform its responsibilities satisfactorily, with reasonable accommodations available for individuals with disabilities. Work takes place in a hospitality and entertainment environment with typically moderate noise that may become loud in some areas. Employees must interact professionally with guests and coworkers and be able to work varying schedules to meet business needs.

Requirements

Ability to perform each job responsibility satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Fluency in English.
Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
Ability to respond to common inquiries from employees or guests, write detailed instructions and correspondence, and present information effectively in one-on-one and group settings.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to work with probability and inference.
Ability to create, read, and analyze spreadsheets of statistical data, decipher reports, and maintain reports upon request.
Ability to talk and hear; regularly stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls.
Ability to occasionally reach with hands and arms, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
Moderate physical ability, including lifting or maneuvering at least 25 pounds and varied periods of standing and walking.
Ability to work varying schedules to reflect business needs.
Ability to interact professionally with internal and external guests.

Nice To Haves

A second language is a plus.

Responsibilities

Provide prompt, efficient, and friendly service and prepare beverages for customers.
Communicate difficulties, guest comments, and other relevant information to a superior.
Take phone orders for the restaurant.
Upsell and replenish beverages while following responsible alcohol-service regulations.
Advise guests about types and styles of alcoholic beverages, take beverage orders, and serve beverages.
Promote, sell, make, and present cocktails.
Comply with local liquor-code requirements and assess guest intoxication levels, taking appropriate action as needed.
Monitor factors that may interfere with the guest experience.
Use the refrigeration system correctly and operate the post-mix syrup bulk-dispense and beer-reticulation systems.
Follow stock-control procedures and department rules, policies, procedures, internal controls, and applicable local, state, and federal regulations.
Accept payment or comp authorization for beverages prepared or served.
Comply with ABC training requirements and balance the register at the end of the shift.
Participate in developing specials.
Train beverage servers interested in the bartender position.
Attend periodic meetings and training sessions.
Promote positive public and employee relations and maintain a neat, clean appearance.
Perform other duties as assigned.