Bartender

Maya Hospitality Group•Charlotte, NC

7d•Onsite

About The Position

Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and detail-oriented individual with a passion for hospitality? At Maya Hotels, we are seeking a Bartender to provide guests with exceptional service, expertly crafted beverages, and a welcoming atmosphere. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you! Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at www.mayahotels.com.

Requirements

High school diploma or equivalent required
Prior bartending or mixology experience in a hospitality setting preferred
Ability to engage guests, anticipate their needs, and create a welcoming environment
Proficiency in drink preparation, responsible alcohol service, and POS systems
Ability to accurately follow drink recipes and maintain cleanliness standards
Ability to handle guest complaints professionally and resolve issues efficiently
Availability to work evenings, weekends, and holidays as needed
Ability to stand and walk for extended periods during shifts
Ability to lift and carry up to 25 lbs., including bar supplies, kegs, and glassware
Frequent bending, reaching, and twisting to retrieve supplies and serve guests
The ability to grip, pour, and mix beverages continuously throughout the shift
Comfortable working in a fast-paced, high-energy environment with varying noise levels
Ability to work around fumes, chemicals, and potential biohazards where applicable

Nice To Haves

Formal bartending training is a plus

Responsibilities

Obtain, count, and secure the bartender’s cash bank; handle cash and credit transactions, provide accurate change, and balance the cash drawer at the end of each shift.
Requisition necessary liquor, mixers, and supplies while managing liquor inventory efficiently.
Work collaboratively with fellow bartenders, wait staff, and other hotel departments to ensure seamless service.
Set up and break down the bar before and after each shift, ensuring proper stock of liquor, garnishes, glassware, and other essentials.
Stay updated on hotel procedures and training to provide consistent service.
Greet guests with a warm and welcoming attitude and promote house drinks using up-selling techniques.
Prepare cocktails and beverages according to established recipes and pouring standards for consistency.
Monitor guest alcohol consumption and ensure responsible service; check IDs when required and refuse service when necessary.
Maintain cleanliness and sanitation standards in the bar and surrounding seating areas.
Respond promptly to guest concerns and resolve issues using established service recovery guidelines.
Ensure all liquor and bar supplies are secured before, during, and after each shift.
Maintain a high-quality and professional service environment at all times.
Follow all hotel safety and emergency protocols, including fire evacuation procedures.
Support the hotel’s sustainability and recycling efforts.