Courtyard by Marriott Bartender

AHC Hospitality•Grand Rapids, MI

5h•Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional experiences for guests. This role is at the Courtyard by Marriott and is a part-time position requiring weekend availability. The company invests in supporting associate growth and sees their success as their own success.

Requirements

Must have some restaurant experience.
Must be comfortable engaging guests and starting conversations with strangers.
Must be comfortable recognizing when someone is intoxicated and needs to no longer be served.
Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy.
Associate to attend TIPS training and properly card guests who appear under 40 years of age.

Nice To Haves

Weekend availability is required.

Responsibilities

Engage guests and start conversations with strangers.
Recognize when a guest is intoxicated and needs to no longer be served.
Assist servers when needed and help create a team environment.
Understand bistro setup and breakdown by following daily checklists.
Know and understand all menu items and their ingredients.
Explain and maintain QA specs and teach correct service lingo.
Explain and maintain Health Department Specs, including filling out daily temp logs, rotating product (first in, first out), and recording/disposing of expired product.
Explain all facets of job responsibilities and display the skills necessary to complete tasks.
Report to work on time and rarely miss scheduled shifts, following the department attendance policy.
Participate in department meetings and communicate freely, expressing ideas, opinions, or views.
Communicate with management and other staff members.
Display a positive, courteous, and polite attitude and work well with others.
Take pride in appearance, reporting to work in complete uniform with proper shoes and socks, professionally dressed and neatly groomed.
Display a sense of urgency and the ability to resolve guest concerns or department issues independently.
Utilize time well and be productive throughout the entire shift while meeting department standards.
Look for ways to save money by reducing waste and controlling expenses.
Try to generate more revenue by offering ideas and suggestive selling to guests.
Keep work area neat and clean, picking up trash in public and back-of-house areas.
Know where to recycle items and consistently place them in appropriate bins and recycling stations.
Follow AHC safety standards.
Attend TIPS training and properly card guests who appear under 40 years of age.
Answer the telephone, take room service and delivery orders, prepare these orders accurately, and deliver following QA guidelines.
Actively take care of each guest according to Marriott and department standards.
Monitor food waste.
Maintain bistro cleanliness and overall deep cleaning.
Attend Department Meetings.
Communicate with management or team members.
Follow hotel green policies.
Follow Marriott and Health Department Specs.
Actively work in the bistro in designated areas: counter service, barista, running food, table service, room service.
Perform any additional responsibilities asked by the General Manager or Food and Beverage Manager.