Bartender - PHD Lounge New York

Tao Group Hospitality•New York, NY

About The Position

The Bartender at PHD Lounge New York prepares beverages for guests and venue servers and provides complete food and beverage service. The role involves taking orders, monitoring guests’ experiences, offering courteous hospitality, and coordinating with service staff and management. Bartenders maintain the bar and venue, follow applicable alcohol and sanitation standards, complete shift financial procedures, and perform assigned opening and closing work. The position includes Tao Group Hospitality in-venue bartender training and may involve irregular or extended hours, evenings, weekends, and holidays.

Requirements

At least 2 years of bartender experience or equivalent related Tao Group Hospitality experience.
At least 2 years of food and beverage experience.
Experience in a high-volume restaurant, nightclub, or lounge.
Comprehensive knowledge of classic cocktails.
Basic familiarity with wine varietals and classic wine regions around the world.
Ability to write, read, and communicate verbally, and to print legibly.
Ability to stand for extended periods and move quickly.
Ability to push and lift up to 75 pounds, with or without assistance.
Ability to interact professionally and courteously with internal and external customers, managers, and coworkers, and to work effectively as part of a team.
Ability to maintain confidentiality and handle a fast-paced, busy, somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance according to company standards.

Responsibilities

Anticipate and accommodate guests’ needs and provide professional, exceptional service.
Present menus, answer questions, make suggestions, and inform guests of food and beverage specials and prices.
Ask guests about allergies and dietary restrictions.
Accurately enter orders into the POS system and follow cash and payment-card procedures.
Ensure food and beverages are delivered to guests at the bar and lounge where applicable.
Maintain cleanliness of the bar, bar area, and venue; organize liquor displays and shelving and maintain par levels.
Follow supervisors’ instructions, communicate with and support coworkers, and work as a team player.
Maintain in-depth knowledge of food and beverage menus and the company.
Serve alcoholic beverages in accordance with state regulations and alcohol-awareness training standards.
Comply with Department of Health and company sanitation standards.
Accurately complete end-of-shift financial procedures.
Communicate guest needs to Front-of-House and Heart-of-House staff, managers, and chefs.
Set up bar stations and complete side work and assigned opening and closing procedures, including cleaning and stocking the bar and reporting breakage or damage.
Attend and participate in pre-service meetings, training sessions, and departmental meetings.
Learn from and share knowledge with team members, lead by example, and maintain a positive, professional attitude.
Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Assist with additional tasks as assigned.