Bartender

Dave & Buster's Inc.•Edina, MN

About The Position

The Bartender provides fast, friendly service and attentive care to ensure Guests have an exceptional experience. The role combines food and drink service with maintaining a welcoming atmosphere, following bar recipes and sanitation procedures, handling transactions accurately, and supporting the restaurant’s operations. Bartenders work with Guests and Team members in a noisy, fast-paced environment and may assist with parties, other sections, and general team needs.

Requirements

  • Must be at least 18 years of age.
  • Must be able to read and communicate in English.
  • Must communicate effectively with Guests to generate enthusiasm about the D&B experience.
  • Must be friendly and able to smile frequently.
  • Must meet the dress code and maintain a neat, clean, and professional appearance.
  • Must be able to work days, nights, and/or weekends as required.
  • Must be able to work in hot and cold environments, including freezers and areas around cooking equipment, and in noisy, fast-paced environments with distracting conditions.
  • Must be able to read and write handwritten notes.
  • Must be able to lift and carry up to 30 pounds, move around the facility, and stand for long periods.
  • Must be able to walk or stand for 100% of the shift and frequently reach, bend, stoop, mop, sweep, and wipe.

Nice To Haves

  • Restaurant and/or bar experience is preferred, but not required.

Responsibilities

  • Provide a fun, welcoming environment and an exceptional Guest experience through food, drinks, and games.
  • Keep the immediate supervisor informed about significant problems or unusual matters and take corrective action or suggest alternatives when appropriate.
  • Follow company sanitation procedures and keep the station clean; set up and take down station tables.
  • Manage a personal bank and accurately process financial transactions, including credit card transactions, change, and cash and coin levels.
  • Follow alcohol awareness procedures, identify intoxicated or concerning Guest behavior, and notify a Manager when appropriate.
  • Follow bar recipes to ensure consistent products, control costs, and support Guest satisfaction.
  • Greet Guests, take food and drink orders, answer menu questions, and enter orders accurately and promptly into Micros.
  • Use Micros correctly, including applying modifications and charges, managing personal sales keys, and accounting for monies at the end of each shift.
  • Complete station side work, opening and closing duties, bar inventories, and daily requisition sheets as requested.
  • Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
  • Work efficiently according to the “Full hands in, Full hands out” philosophy.
  • Participate in incentives and contests to drive sales and promote the brand.
  • Assist with party setup and breakdown and help other Team members as needed.
  • Bus and reset tables; check back with Guests, maintain drink levels, remove clutter, pre-bus, and respond promptly to Guest needs.
  • Maintain cooperative and harmonious working relationships with other Team members.
  • Listen to Guests’ orders and needs and communicate verbally with Guests and with Team members through the Micros system.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Free games
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