Bartender

ClubCorp•Reston, VA

11d•$13 - $15

About The Position

As a Bartender, you are responsible for maintaining beverage control, ensuring accurate pouring and serving of products, and keeping the bar area clean and organized. You provide exceptional service that aligns with club standards and meets or exceeds member expectations, consistently upholding the 3-steps of service to enhance the member and guest experience. The role includes preparing and maintaining the bar for service, serving food and beverages, accurately executing orders, resolving service issues professionally, maintaining knowledge of the menu and available beverages, and supporting colleagues and club operations. Employees are expected to follow company and club policies, work safely and professionally, attend briefings, maintain required certifications, and wear a uniform that meets club standards.

Requirements

Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Availability to work additional hours, including weekends and/or holidays, as required to meet position deadlines.

Nice To Haves

High school diploma or equivalent.
Certification in alcohol and food safety awareness.
Previous Food & Beverage service experience.
Excellent communication skills and the ability to follow instructions accurately.
Strong commitment to maintaining high ethical work standards.
Comfort working in indoor and occasional outdoor environments.
Basic bar and wine knowledge, including cocktails and wine varietals.
Ability to properly open a bottle of wine with a wine tool.

Responsibilities

Deliver high standards of service as outlined in the Food & Beverage service training program.
Assist with serving food and beverages to members and guests at the bar.
Know members’ names, greet them promptly, and provide a warm, personalized experience.
Accurately and promptly fulfill member and guest orders and requests.
Address and resolve complaints professionally, notify management of issues, and practice effective service recovery.
Prepare the bar for service by setting up bottles, garnishes, glassware, and ice, and ensuring supplies are stocked at the beginning of each shift.
Keep the bar clean, sanitized, orderly, and organized.
Complete daily assignments and side work, including restocking and refilling supplies, to meet club standards.
Maintain knowledge of the a la carte menu, daily features, and specials.
Keep liquor items properly stocked, accurately poured, and responsibly managed to maintain beverage control.
Maintain clear knowledge of the liquors, beers, and wines available at the club.
Support fellow employees, contribute to a positive team environment, and proactively assist members and guests in receiving the 3-steps of service.
Complete additional duties assigned by management and assist others as needed.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Take initiative in personal and professional growth and maintain required role-related certifications.
Address challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.