Bartender

Tavistock Restaurant Collection•Boca Raton, FL

26d

About The Position

The Bartender at Abe & Louie's is responsible for delivering memorable hospitality through genuine, personable connections and engaging service from guests’ initial greeting through departure. The role involves understanding guest needs and preparing beverages to the restaurant’s standards in a timely manner. The position contributes to the restaurant’s teamwork and success while providing attentive service, answering questions, and helping create a satisfying dining experience. Bartenders also handle payments, maintain cleanliness and sanitation, follow alcohol-awareness procedures, and perform opening, running, and closing duties.

Requirements

High school education.
Ability to speak, read, and write in English.
Previous bartending experience in a fine dining environment.
Experience using a Point of Sale (POS) system.
Meet the local legal minimum age requirement to serve alcoholic beverages.
Coordination skills to pour and carry several drinks and plates at the same time.
Adaptability and flexibility in response to changing business needs, conditions, responsibilities, situations, people, groups, and customer needs.
Attention to detail and commitment to quality.
Effective listening and communication skills.
Confidence in one's ability to perform the job.
Ability to build and maintain customer satisfaction and provide excellent service to guests and team members.
Initiative and the ability to reasonably resolve issues and problems.
Problem-solving skills for difficult or complicated challenges.
Ability to promote cooperation and commitment within a team.

Responsibilities

Maintain proper grooming and uniform standards.
Deliver genuine hospitality and establish emotional connections with guests.
Contribute to the overall teamwork and success of the restaurant.
Communicate effectively with guests and team members.
Determine guests’ needs and make appropriate recommendations and offerings to enhance their dining experience.
Present offerings in a way that serves the guest rather than simply selling to them.
Prepare drink orders for guests and servers according to recipes and in a timely manner.
Execute beverage tray service.
Answer guest questions regarding food and beverage offerings.
Adhere to all alcohol-awareness procedures.
Handle guest complaints professionally and alert a manager immediately.
Process payments and handle cash professionally and accurately.
Communicate with managers and hosts regarding table availability and key table updates.
Follow up with guests about their meal and dining experience to ensure guest satisfaction.
Maintain a high level of cleanliness and sanitation.
Demonstrate a professional and gracious demeanor at all times.
Perform opening, running, and closing duties accurately.
Perform job functions requested by the management team.