Bqt Bartender

EOS Hospitality•Pompano Beach, FL

21d

About The Position

The Bartender provides food and beverage service to in-house guests and diners, aiming to exceed their dining experience expectations. The role supports banquet events and other service areas by preparing function spaces, welcoming and seating guests, taking and serving orders, preparing beverages, and maintaining clean, well-stocked work areas. Bartenders are expected to provide attentive, personalized service, follow responsible alcohol-service practices, and help resolve guest concerns. The position also includes cash handling, event setup and breakdown, side work, safety compliance, and participation in required meetings and training.

Requirements

Knowledge of table and seat numbers.
Knowledge of food, wine, beer, alcohol, and specialty cocktails offered.
Wine knowledge sufficient to make pairing suggestions.
Knowledge and practice of safe alcohol-service procedures, including recognizing intoxication and refusing service when appropriate.
Awareness of food allergies and safe food-preparation practices.
Ability to remain standing for up to 8 hours; walk the property frequently; use stairs regularly; and move quickly based on guest needs.
Ability to regularly move and lift up to 50 pounds.
Ability to perform repetitive manual tasks, bend, stretch, and reach frequently, including overhead.
Ability to visibly survey property areas and view a digital computer or tablet screen.
Ability to work outside seasonally in various weather for up to 8 hours.
Ability to communicate and exchange information effectively, often in a public or group setting.
Ability to read, write, speak, and understand English.
Ability to complete a satisfactory background check.
Ability to perform assigned tasks, operate equipment, and complete duties safely.
Ability to work flexible hours based on business needs, including midweek and weekend days.

Responsibilities

Set up function areas according to banquet event orders and floor plans, and complete pre-service preparation tasks.
Greet, direct, and seat guests; take food and beverage orders and serve according to company standards.
Prepare beverages in accordance with pour and recipe standards, including signature or client-requested drinks, coffee, tea, and espresso.
Prepare the bar for the shift, communicate inventory needs to the appropriate manager, and maintain knowledge of the food and beverage offerings.
Use wine knowledge to make pairing suggestions and follow safe alcohol-service practices, including recognizing intoxication and refusing service when appropriate.
Anticipate guest needs, personalize service, seek ways to elevate the guest experience, and encourage return visits.
Process payments and handle cash according to policy; complete shift checkout and cash drops with a lead or manager and follow tip and service-charge distribution policies.
Continuously clean and sanitize workspaces and service areas; complete side work, closing tasks, restocking, and glassware polishing.
Check function-area bathrooms for stocked items and provide ongoing touch-ups during events.
Break down events and complete post-event cleaning, collection, and storage tasks.
Follow food-allergy and food-safety practices and communicate allergy concerns to guests.
Handle guest complaints professionally, attempt resolution and follow-up, and escalate unresolved or elevated complaints to Food & Beverage management.
Collaborate with the team and follow safe work practices, emergency procedures, and applicable workplace policies.
Attend required meetings and training sessions.