Bartender

Invited•Irving, TX

About The Position

The Bartender maintains beverage control, ensures accurate pouring and serving of products, and keeps the bar clean and organized. The role delivers exceptional service consistent with club standards and member expectations, following the 3-steps of service to enhance member and guest experiences. The position reports to the Director of Food & Beverage, Director of Beverage, Director of Restaurants, or Director of Banquets. The Bartender serves food and beverages, prepares and maintains the bar, accurately fulfills orders, resolves service issues, and supports coworkers and club operations. The role also includes completing assigned side work, following company and safety policies, attending briefings, maintaining a professional appearance, and taking on additional duties as assigned. The position involves extended periods of standing and walking, work in varying temperatures and environments, and occasional exposure to dust, fumes, or gases. It requires physical activities such as climbing, squatting, kneeling, reaching, bending, and lifting, carrying, pushing, or pulling up to 100 pounds occasionally. Work hours follow a weekly schedule, with additional hours and weekend or holiday work required.

Requirements

  • Excellent communication skills and the ability to follow instructions accurately.
  • Strong commitment to maintaining high ethical work standards.
  • Comfort working indoors and occasionally outdoors.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to lift, carry, push, and pull up to 100 pounds occasionally.
  • Effective talking and hearing abilities, with sufficient visual acuity.

Nice To Haves

  • High school diploma or equivalent.
  • Certification in alcohol and food safety awareness.
  • Previous food and beverage service experience.
  • Basic bar and wine knowledge, including cocktails and wine varietals.
  • Ability to properly open a bottle of wine with a wine tool.

Responsibilities

  • Deliver service in accordance with the food and beverage service training program and the club’s 3-steps of service.
  • Assist with serving food and beverages to members and guests at the bar.
  • Greet members promptly, use their names, and provide a warm, personalized experience.
  • Accurately and promptly fulfill member and guest orders and requests.
  • Address and resolve complaints professionally, notify management of issues, and practice effective service recovery.
  • Prepare the bar for service by setting up and stocking bottles, garnishes, glassware, and ice.
  • Keep the bar clean, sanitized, orderly, and organized.
  • Complete daily assignments and side work, including restocking and refilling supplies.
  • Maintain knowledge of the à la carte menu, daily features, and specials.
  • Stock and responsibly manage liquor items, accurately pour beverages, and maintain beverage control.
  • Maintain knowledge of the liquors, beers, and wines available at the club.
  • Support coworkers and contribute to a positive team environment; assist members and guests proactively.
  • Follow company, club, and department policies, procedures, instructions, and safe working practices.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Pursue personal and professional growth and maintain required role-related certifications.
  • Address challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.
  • Take on additional tasks as assigned by management and assist others as needed.

Benefits

  • Medical, dental, and vision coverage for eligible full-time team members.
  • Life insurance for eligible full-time team members.
  • Short-term and long-term disability insurance for eligible full-time team members.
  • 401(k) retirement savings plan for eligible full-time team members.
  • Paid time off and leave programs for eligible full-time team members; time off required by applicable law is also provided for part-time team members.
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