Bartender

Invited•Holly Springs, NC

26d

About The Position

As a Bartender at Invited, you are responsible for beverage control, accurate pouring and serving, and maintaining a clean, organized bar area. You provide exceptional service in accordance with club standards and strive to meet or exceed member and guest expectations, consistently following the 3-steps of service. The role includes assisting with food and beverage service, preparing the bar for each shift, maintaining knowledge of menus and beverages, and supporting colleagues and club operations. The position may require work in indoor and occasional outdoor environments, varying temperatures, and additional hours, including weekends and holidays.

Requirements

Excellent communication skills and the ability to follow instructions accurately.
Strong commitment to the highest ethical work standards.
Comfort working in indoor and occasional outdoor environments.
Basic bar and wine knowledge, including cocktails and wine varietals.
Ability to open a bottle of wine using a wine tool.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective talking and hearing abilities, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Certification in alcohol and food safety awareness.
Previous food and beverage service experience.

Responsibilities

Deliver high standards of service as outlined in the food and beverage service training program.
Assist with serving food and beverages to members and guests at the bar.
Greet members promptly by name when known and provide a warm, personalized experience.
Accurately and promptly fulfill member and guest orders and requests.
Address and resolve complaints professionally, notify management of issues, and practice effective service recovery.
Prepare the bar for service by setting up bottles, garnishes, glassware, and ice, and ensuring supplies are stocked.
Keep the bar clean, sanitized, orderly, and organized throughout service.
Complete daily assignments and side work, including restocking and refilling supplies.
Maintain knowledge of the à la carte menu, daily features, and specials.
Ensure liquor is stocked, accurately poured, and responsibly managed to maintain beverage control.
Maintain knowledge of the club’s liquors, beers, and wines.
Support fellow employees and contribute to a positive team environment; assist members and guests proactively and deliver the 3-steps of service.
Complete additional duties assigned by management and assist others as needed.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Take initiative in personal and professional growth and maintain any required role-related certifications.
Address challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets club standards.