Bartender

Still Austin Whiskey Co.•Austin, TX

19d

About The Position

The Bartender delivers elevated, genuine hospitality while preparing and serving beverages in alignment with Still Austin Quarter (SAQ) standards. The role combines beverage preparation skills, product knowledge, and warm guest engagement to create memorable guest experiences. Bartenders act as brand ambassadors, promote guest loyalty through exceptional service and storytelling, serve alcohol responsibly, and maintain attention to detail. The role includes shifting between high-volume bartending and cocktail service. Bartenders prepare and serve alcoholic and non-alcoholic beverages to SAQ recipes and specifications, offer recommendations, describe food and beverage offerings, and respond professionally to guest feedback. They maintain bar cleanliness and organization, monitor stock, process payments through a POS system, and collaborate with teammates across shifts and departments. The position requires working effectively under pressure and following applicable alcohol-service and food-handling practices. The job requires extended standing and walking, lifting and carrying items weighing up to 40 pounds, and repetitive reaching, bending, and pouring. The work environment may involve varying noise levels and temperatures.

Requirements

Proven experience working as a bartender or in a similar hospitality role.
Strong understanding of cocktail preparation, spirits, and beverage service.
Knowledge of safety, TABC regulations, and food-handling best practices.
Ability to communicate clearly and positively with guests and team members.
Ability to multitask and remain calm in a fast-paced, high-volume environment.
Availability to work evenings, weekends, late nights, and some holidays.
Current TABC Certification required.
Current Texas Food Handler’s Certification required.

Nice To Haves

Experience in craft cocktail, spirits-forward, or high-volume hospitality environments.
Strong sales mindset and ability to upsell thoughtfully and authentically.
Passion for hospitality, storytelling, and delivering memorable guest experiences.

Responsibilities

Prepare and serve cocktails, spirits, beer, wine, and non-alcoholic beverages according to SAQ recipes and specifications.
Greet guests warmly, make thoughtful recommendations, and anticipate guest needs.
Accurately describe food and beverage offerings, including spirits profiles, ingredients, and preparation methods.
Serve alcohol responsibly and comply with TABC guidelines.
Remain aware of potential food and beverage allergens and communicate clearly with guests as needed.
Maintain cleanliness and organization of the bar, equipment, and surrounding service areas.
Monitor bar stock and proactively communicate shortages or supply needs to management.
Process cash and credit card transactions accurately using the POS system.
Address guest feedback and service recovery opportunities professionally and with care.
Multitask efficiently during high-volume service while maintaining quality and composure.
Communicate clearly and support team members across shifts and departments.
Promote guest loyalty through hospitality, storytelling, recommendations, and product knowledge.