Bartender

The Maybourne Beverly Hills•Beverly Hills, CA

18d•Onsite

About The Position

The Bartender prepares and serves drinks to hotel guests, mixing ingredients to create classic and innovative beverages in accordance with guest needs and hotel standards. The role is empowered to respond to guests’ needs and help create memorable experiences. It also supports other Food & Beverage responsibilities when needed, including during heavy volume or staff absences.

Requirements

Three years of restaurant experience and/or two years of bartending experience in a similar establishment.
Extensive knowledge of spirits, wine, and food.
Good attitude, attention to detail, and ability to work under pressure.
Excellent customer service skills and a positive attitude.
Proficiency in reading and writing English.
Flexible schedule and ability to work weekdays, weekends, holidays, and evening or overnight shifts.
Must be at least 21 years of age.
Must possess RBS and Food Handlers cards.
Ability to stand and walk for extended periods and perform frequent physical movements.
Ability to twist, bend, stoop, kneel, crouch, or crawl; occasionally reach in multiple directions and overhead; and use hands to handle objects and tools and operate service equipment.
Regularly lift or move up to 25 pounds, occasionally lift or move up to 40 pounds, and be physically able to lift up to 50 pounds and carry heavy trays, equipment, China, and barware.
Vision abilities including close, color, peripheral, and depth perception, and ability to adjust focus.
Ability to work indoor and outdoor service areas in fluctuating weather.

Responsibilities

Mix drinks, cocktails, and other bar beverages according to hotel-standard recipes.
Sell or influence guests through upselling and suggestive options.
Maintain knowledge of beverage and liquor brands, beers, non-alcoholic selections, glassware, and garnishes.
Keep the assigned bar area equipped with the tools and products needed to prepare beverages and serve guests.
Check storage areas for supplies, organization, and cleanliness.
Open and serve wine and champagne in accordance with departmental standards.
Anticipate guests’ needs and respond promptly and efficiently.
Handle guest complaints professionally and respectfully.
Follow payment, cash-handling, and credit policies and procedures.
Manage an assigned house bank and follow hotel cash-handling standards.
Work as a team and communicate effectively with management, bartenders, and service staff to address guest and colleague needs.
Assist with Food & Beverage responsibilities and duties when needed, including during heavy volume or staff absences.