Bartender

Phelan Family Brands•Osprey, FL

19d

About The Position

Phelan Family Brands, a family-owned and locally operated restaurant group, is seeking a skilled and enthusiastic Bartender. The role involves preparing and serving alcoholic and non-alcoholic beverages according to company recipes, serving food and beverages, and providing best-in-class service throughout the guest experience. Bartenders help create a welcoming atmosphere while maintaining the cleanliness and smooth operation of the bar.

Requirements

Thorough working knowledge of bartending, including terminology and common, essential drink recipes.
Knowledge of basic bartending techniques, including building drinks, suggesting wine, and properly pouring draft beer.
Complete knowledge of the restaurant’s food and beverage menu.
Ability to serve the bar and bar tables while meeting or exceeding company service standards.
Ability to consistently upsell food and alcoholic beverages.
Ability to use a computer to ring orders on a check.
Ability to interact with guests in a friendly and prompt manner.
Ability to accept different payment types and make change.
Ability to maintain a clean bar area and complete side work.
Ability to clear and reset the bar and bar tables quickly.
Ability to check identification and enforce the legal drinking age.
Ability to monitor guests’ behavior and drinks served and alert management when a guest may be unfit to drive.
Neat and clean uniform, well-groomed hair, and good personal hygiene.

Responsibilities

Prepare alcoholic beverages according to company-specified recipes for guests and service-bar orders.
Sell and serve food and beverages while providing best-in-class guest service.
Maintain knowledge of bartending terminology, common drink recipes, drink-building techniques, wine suggestions, and draft-beer pouring.
Maintain an outgoing and positive personality and complete knowledge of the restaurant’s food and beverage menu.
Serve the bar and bar tables while meeting or exceeding company service standards.
Upsell food and alcoholic beverages.
Use a computer to ring orders on a check.
Interact with guests in a friendly and prompt manner.
Accept different forms of payment and make change.
Complete assigned side work and maintain the cleanliness and smooth operation of the bar area.
Clear and reset the bar and bar tables quickly.
Check guest identification to confirm guests are at least 21 before serving alcoholic beverages, and politely refuse service to underage guests.
Observe guests’ behavior and the number of drinks served; inform management if a guest may be unfit to drive.
Treat guests in a way that ensures their satisfaction and strive to exceed their expectations.
Report to work in a neat, clean uniform and maintain well-groomed hair and personal hygiene.
Communicate with managers about unhappy guests.
Take and fill to-go orders and check them for accuracy when applicable.