Bartender

Dave & Buster's Inc.•Rochester, NY

79d•$11 - $11•Onsite

About The Position

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. This position ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs. The role delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. It involves keeping immediate supervisor promptly and fully informed of all problems or unusual matters of significance, and taking prompt corrective action where necessary or suggesting alternative courses of action. The Bartender creates a warm, fun atmosphere for Guests and Team members, adheres to company’s sanitation procedures, and maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change. The role follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests, and assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. The Bartender follows all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction, and keeps station clean, sets up and takes down station tables appropriately. They greet newly seated Guests’ in a friendly and timely manner, accurately take Guests’ food and drink orders, and maintain a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation. Orders are entered into Micros quickly and in proper sequence, using appropriate modifications and charges. The Bartender is responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift. They must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift. The role ensures food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed. They work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy, and participate in all incentives and contests, driving sales and promoting the brand. Completes bar inventories and daily requisition sheets as requested and required, and completes opening/closing duties in a timely manner. Assists in party set up and breakdown, and assists other Team members as needed or as business dictates. Busses and resets tables as needed, and ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner. Maintains a favorable working relationship with all other company Team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. Listens to hear Guests’ orders and needs, and then communicates with Guests verbally and with other Team members verbally via Micros system. Must be friendly and able to smile frequently. Restaurant and/or bar experience preferred, but not required. Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must be able to read and communicate in English. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Work in noisy, fast paced environment with distracting conditions. Must be at least 21 years of age.

Requirements

Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift.
Restaurant and/or bar experience preferred, but not required.
Must be able to read and communicate in English.
Must be at least 21 years of age.

Nice To Haves

Restaurant and/or bar experience preferred

Responsibilities

Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Takes prompt corrective action where necessary or suggests alternative courses of action.
Creates a warm, fun atmosphere for Guests and Team members.
Adheres to company’s sanitation procedures.
Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change.
Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
Follows all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction.
Keeps station clean, sets up and takes down station tables appropriately.
Greets newly seated Guests’ in a friendly and timely manner.
Accurately takes Guests’ food and drink orders.
Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
Ensures food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed.
Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy.
Participates in all incentives and contests, driving sales and promoting the brand.
Completes bar inventories and daily requisition sheets as requested and required.
Completes opening/closing duties in a timely manner.
Assists in party set up and breakdown.
Assists other Team members as needed or as business dictates.
Busses and resets tables as needed.
Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner.
Maintains a favorable working relationship with all other company Team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
Listens to hear Guests’ orders and needs, and then communicates with Guests verbally and with other Team members verbally via Micros system.
Must be friendly and able to smile frequently.
Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
Must be able to read and communicate in English.
Dressed in proper dress code requirements, looking neat, clean and professional at all times.
Work in noisy, fast paced environment with distracting conditions.
Must be at least 21 years of age.