AC Hotel by Marriott Bartender

AHC Hospitality•Grand Rapids, MI

18h•Onsite

About The Position

This position is responsible for fulfilling the daily operations of the restaurant including table and bar maintenance, guest satisfaction and as well back of house duties that include side work. This associate must follow the expectations of AC Hotel Grand Rapids Downtown and that of Marriott Quality Assurance Standards along with guest service standards.

Requirements

Safe Alcohol Training or willingness to obtain credentials
Understanding and knowledge of safety, sanitation and food handling procedures.
Professional communication skills are required.
Ability to take direction.
Ability to work in a team environment.
Ability to work calmly and effectively under pressure.
Must have problem solving abilities, be self-motivated and organized.
Commitment to quality service, and food and beverage knowledge.
Must be able to work nights, weekends and some holidays.
Must be able to speak, read and understand basic directions.
Solid knowledge and engagement with local area for trends and events
Must have previous bartending experience
High school diploma or GED; related experience and/or training

Nice To Haves

Previous bartending experience preferred.

Responsibilities

Restaurant service includes counter service, food running, table service, and deliveries
Manages time wisely to complete daily tasks
Communicates needs and ordering to Lead Bartender
Timely and accurate service bar ticket times
Knowledgeable about trends and drinking culture
Assists Lead Bartender with weekly specials and features
Have a vast knowledge of wine, spirits, and beer
Be excited to share knowledge with team members to ensure ticket averages are high
Maintain bar cleanliness
Maintain daily set up and/or breakdown of the bar by following daily checklists
Know each menu item and its ingredients. Be knowledgeable of bar specials and 86'd items
Be aware of events in the area
Be able to give suggestions to our guests
Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log
Strives to exceed guest satisfaction and looks for ways to provide the best possible service
Understands all facets of job responsibilities and displays the skills necessary to complete tasks
Complete daily cleaning duties and side work tasks, takes pride in their work
Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy
Participates in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members
Displays a positive courteous and polite attitude, works well with others
Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and neatly groomed with griffin pin and name tag
Be knowledgeable of Marriott QA Steps of Service and display these in each interaction with guests
Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own
Utilize time well and is productive throughout the entire shift while meeting department standards
Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible
Keeps work area neat and clean. Can be found picking up trash in public and back of the house areas of the Hotel. Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations
Follow the AHC safety standards of our hotel