Bartender / Server

The Portland Regency Hotel & Spa•Portland, ME

14h•Onsite

About The Position

The Portland Regency Hotel & Spa is looking for a Bartender/Server to join our team! A beautiful Historic Hotel of America located in the heart of Portland's Old Port District. This position involves professionally greeting guests, and selling, preparing, and serving cocktails and light fare in an efficient, friendly, and professional manner. The schedule is three to four days a week, approximately 20-25 hours a week, with availability required for nights, days, weekends, and holidays.

Requirements

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratios, and percentages using units of American money and weight measurement, volume, and distance.
TIPS Certification.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of this organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to stand for lengthy periods of time.
Ability to walk and talk, hear, taste and smell.
Ability to use hands to finger, handle, or feel; reach with hands and arms.
Ability to occasionally lift and/or move up to 25 pounds.
Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

Nice To Haves

Ability to stoop, crouch, kneel, or crawl.
Ability to climb or balance.

Responsibilities

Reporting to all scheduled shifts on time and in full uniform.
Punching into the correct department no more than 5 minutes before your shift begins and punching out directly after your shift ends.
Acting in a professional manner at all times, providing friendly, courteous, and efficient service.
Pouring and serving consistent, quality beverages and cocktails to all guests.
Having knowledge of drink recipes and presentation of all drinks offered, and thorough knowledge of products available.
Responsible for all cash, credit, and room charge transactions and managing the individual bank for your shift.
Having knowledge of current and expired packages and gift certificates.
Ensuring all checks are opened and closed properly, and the correct drop procedures are followed.
Monitoring all guests’ alcohol consumption and ensuring not to over serve.
Having the ability, knowledge, and confidence to curtail any situations involving intoxication promptly and effectively.
Politely apologizing and offering to seek the assistance of a manager when interacting with a dissatisfied guest.
Maintaining a high level of cleanliness and organization in the Lounge, behind the Bar, and in the back workstation by completing all side work and stocking, as well as daily cleaning duties.
Ensuring the Bar is left clean, well-stocked, and ready for the next shift.
Knowing and obeying all Maine State Liquor laws regarding the sale, consumption, and service of alcohol.
Assisting in the training of new employees.
Practicing safe kitchen procedures when serving food.
Becoming proficient with the POS computer system used in the outlets.
Keeping conversations professional with staff and minimizing personal conversations.
Attending all meetings scheduled by your manager.
Performing any other related duties as assigned by the Department Manager or General Manager.
Abiding by the safety requirements of the Portland Regency Hotel & Spa and this department as outlined in the department safety manual and reporting all accidents to a supervisor immediately.