Caffe Macs Barista

AppleCupertino, CA
Onsite

About The Position

The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do. Joining the Caffè Macs team will give you the opportunity to craft inspiring meals that fuel the innovation within the company! As a Caffè Macs Barista, you will play a rare role blending culinary arts with extraordinary service. You will be responsible for your espresso bar, health & safety standards, standards for speed, quality, and consistency. Most significant of all, do you have a love for making a phenomenal espresso? We will teach you everything you need in our Barista training program where you will thrive with our hands-on trainers guiding you through our program designed to bring our knowledge to your unique style. Are you friendly and outgoing? Come help us connects with every customer for a positive guest experience. We take customer orders accurately, operate coffee equipment like an artist, all while following standards for merchandising, stocking, and storing product. Your customers not only love our espresso, they also expect payments processed accurately, a clean and sterilized work area that follows all health, safety, and sanitation guidelines, plus maintaining the highest standards of conduct and confidentiality. Day to day, you will assists with cleaning, stocking and lifting items in other areas of the Caffè as requested by leadership. This isn't just a day-to-day job, however. We want you to continually grow in knowledge of coffee and customers, looks for new training opportunities and takes advantage of new training, and maybe even use our Educational Assistance Program to do your life's best work.

Requirements

  • 1-4 Years of experience in customer service or high volume food service - preferably larger, innovative corporate programs, in house or 3rd party but may also be food & beverage experience in a full-service hotel, resort or multi-restaurant chain.
  • Have ServSafe Certificate
  • Standing 100% of the time with environmental exposure to cold, heat and water
  • Ability to lift 25-50 pounds
  • Understanding and ability to follow safety, sanitation and food handling procedures
  • Ability to comprehend, read, and communicate in English
  • Excellent customer service skills
  • Excellent listening skills and verbal communication
  • Ability to multi-task in a high-volume experience
  • Love for working in a fast pace environment
  • Strong time management
  • Organizational skills
  • Honesty, integrity, and reliability
  • Ability to work independently and in a team environment
  • Flexibility who can adjust as the day changes
  • Artistry and attention to detail to every amazing espresso served.
  • Inclusive - We work with and serve a diverse workforce.
  • Extraordinarily Service Oriented - a demonstrable high level of customer service is absolutely mandatory.
  • Dynamic and agile - highly organized, ability to switch between locations and job duties.

Nice To Haves

  • Love for making a phenomenal espresso
  • Friendly and outgoing

Responsibilities

  • Responsible for your espresso bar, health & safety standards, standards for speed, quality, and consistency.
  • Take customer orders accurately.
  • Operate coffee equipment.
  • Follow standards for merchandising, stocking, and storing product.
  • Process payments accurately.
  • Maintain a clean and sterilized work area that follows all health, safety, and sanitation guidelines.
  • Maintain the highest standards of conduct and confidentiality.
  • Assist with cleaning, stocking and lifting items in other areas of the Caffè as requested by leadership.
  • Continually grow in knowledge of coffee and customers.
  • Look for new training opportunities and takes advantage of new training.

Benefits

  • Barista training program
  • Educational Assistance Program
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