Restaurant Manager - Caffe al Teatro
Wynn Resorts•Las Vegas, NV
•Onsite
About The Position
The Caffe al Teatro Manager leads front-of-house teams, drives speed and accuracy of service, and collaborates with cross-functional resort departments to deliver a seamless guest experience across the property.
Requirements
- High school diploma or equivalent required
- 2 years of supervisory or management experience in quick-service, fast casual, or high-volume restaurant operations
- Strong operational knowledge of high-volume QSR or fast casual environments
- Proven ability to manage fast-paced service with a focus on speed and efficiency
- Strong leadership, coaching, and team development skills
- Financial acumen, including labor management and cost control
- Excellent problem-solving, organizational, and communication skills
- Food Safety Certification (e.g., Health Card)
- Alcohol Awareness certification
Nice To Haves
- degree in Hospitality, Business, or related field preferred
- Experience in a casino, resort, or multi-unit environment preferred
Responsibilities
- Oversee daily QSR operations, ensuring speed of service, order accuracy, and product quality meet brand standards
- Manage opening, operating, and closing procedures to ensure operational readiness and consistency
- Conduct performance coaching, evaluations, and ongoing development conversations
- Foster a positive, high-energy work environment that emphasizes teamwork, efficiency, and accountability
- Lead daily shift briefings to communicate priorities, promotions, and operational updates
- Deliver a fast, friendly, and consistent guest service experience aligned with resort standards
- Resolve guest concerns quickly and professionally, implementing service recovery strategies when needed
- Promote property-wide offerings by maintaining knowledge of resort restaurants, events, and amenities
- Maintain visible leadership presence during peak periods to engage guests and support operations
- Manage labor deployment to meet productivity and budget targets
- Monitor sales, transactions, and key performance indicators (KPIs) such as throughput, check average, and labor cost
- Control inventory levels, ordering, and waste management for food, beverage, and supplies
- Review daily financial reports and identify opportunities for operational improvement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
