Barista, Old Town Scottsdale

Too Sweet Cakes • Scottsdale, AZ

2d • Onsite

About The Position

The Barista will help launch the company’s upcoming Old Town Scottsdale location, with training beginning before the location opens in early 2027. This guest-facing role focuses on thoughtful service, genuine hospitality, and creating an elevated experience. Baristas prepare beverages and menu items, educate guests about products, maintain a welcoming and clean café, and help build lasting customer relationships.

Before opening, the Barista participates in onboarding, team training, beverage practice, customer service workshops, and grand opening activities. During regular operations, the role includes preparing coffee and other menu items to company standards, operating the POS system, handling transactions and cash, organizing inventory, following food-safety procedures, and completing daily store procedures. Baristas work collaboratively with teammates and communicate operational concerns and guest feedback to management.

Requirements

• Previous experience in coffee, food service, retail, hospitality, or another customer-facing environment is preferred.
• Must be able to obtain and maintain an Arizona Title 4 Basic Alcohol Certification before serving alcohol; guidance will be provided before opening.
• Genuine passion for hospitality and creating memorable customer experiences.
• Strong communication and interpersonal skills.
• Comfortable learning about and discussing products with confidence and enthusiasm.
• Ability to multitask and remain composed in a fast-paced environment.
• Reliable, punctual, and accountable.
• Ability to stand for extended periods and regularly lift up to 30 pounds.
• Ability to work flexible schedules, including early mornings, weekends, and holidays.
• Must be at least 18 years old.

Nice To Haves

• Specialty coffee experience is a plus, but not required.

Responsibilities

• Participate in pre-opening onboarding and training, learning company service standards, operating procedures, and product knowledge.
• Take part in team training, beverage preparation practice, and customer service workshops.
• Support grand opening events and launch activities.
• Provide attentive customer service and create a welcoming environment by greeting and engaging guests authentically.
• Build relationships with regular customers, foster a sense of community, anticipate guest needs, and provide proactive service.
• Handle customer questions, concerns, and feedback professionally.
• Prepare and serve coffee, espresso beverages, and other menu items according to company standards, maintaining quality, consistency, and presentation.
• Develop knowledge of coffee, food offerings, and retail products, and educate guests about products, ingredients, and preparation methods.
• Follow food safety and sanitation procedures.
• Operate the POS system, process transactions, handle cash, and follow cash management procedures.
• Receive and organize inventory deliveries, rotate stock, and maintain product availability.
• Maintain cleanliness and organization in customer-facing and back-of-house areas.
• Follow opening, closing, and daily operational procedures.
• Communicate operational concerns, guest feedback, and product issues to management.
• Collaborate with teammates, support coworkers during busy periods, and contribute to a positive team environment.
• Demonstrate professionalism, reliability, and accountability, and represent the brand and company values in guest interactions.

Benefits

• Competitive hourly pay plus tips.
• Flexible scheduling.
• Employee product discounts.
• Health, dental, and vision insurance available for eligible full-time employees.
• Comprehensive training and development.
• Opportunity to join a growing company and help launch a new location from the ground up.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed