Barista | Starbucks (7)

Retail and Dining Positions•Romulus, MI

13d

About The Position

The Barista creates a positive guest experience by interacting with guests and preparing and serving tea, coffee, and espresso drinks. The role supports Paradies Lagardère’s first-class service standards, company values, and commitment to a safe, respectful workplace. Baristas provide courteous, friendly, and efficient service to customers and team members, follow grooming and uniform guidelines, and contribute to a clean, organized, safe work environment. The position may also support other restaurant areas as needed. The listed schedule is Sunday and Monday off, with shifts from 7 a.m. to 3 p.m. Tuesday through Saturday.

Requirements

High school diploma or GED.
Customer-service focus and a solution-oriented approach.
Ability to take direction and collaborate in a team environment.
Ability to work in a high-energy, demanding environment.
Math skills for calculating costs, making change, and following cash-handling procedures.
Effective communication skills and ability to work independently and with team members.
Ability to work unsupervised for extended periods and exercise good judgment when dealing with customers and peers.
Ability to work various shifts in a 7/365 team-oriented environment.
Excellent customer service skills and effective communication in English.
Strong self-motivation, leadership, organizational, and interpersonal skills.
Ability to prioritize and handle multiple tasks, and adapt to changing priorities and unexpected situations.
English reading, writing, and mathematics proficiency.
Ability to lift at least 25 pounds and perform essential functions including standing, bending, reaching, climbing a ladder, and walking long distances.
Ability to stand for long periods and work in varying temperatures.
Adhere to grooming and uniform guidelines, including wearing slip-resistant shoes.

Nice To Haves

Food and beverage experience is preferred but not required.
ServSafe Certification or equivalent is preferred.

Responsibilities

Provide courteous, friendly, efficient, and first-class service to guests, business partners, and peers.
Greet and acknowledge guests and take their food and drink orders within 30 seconds of arrival.
Operate coffee-making equipment and dismantle and clean machinery as needed.
Prepare and present beverages according to established recipes and presentation standards.
Total orders accurately, process payments through the point-of-sale system, handle cash, process credit and debit cards, and make change according to company procedures.
Maintain knowledge of the restaurant’s menu and products.
Ensure guest satisfaction, respond to inquiries and requests promptly, and promptly seek manager assistance when needed to resolve guest concerns.
Assist with new team member training by reinforcing successful performance and helping as needed.
Support other restaurant areas when requested, including seating customers, answering telephones, stocking, cleanup, and documentation.
Maintain a clean, organized work environment free of safety hazards, including completing trash removal, sweeping, mopping, and dishwashing.
Meet Secret Shopper expectations and ask appropriate SMG-related questions.
Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
Perform other duties as assigned.