Barista - Primm Starbucks

Terrible's•Primm, NV

10d

About The Position

The Barista contributes to Starbucks success by providing legendary customer service and creating the Starbucks Experience through prompt service, quality beverages and products, and a clean, comfortable store environment. The role models Starbucks guiding principles and works collaboratively with a diverse team in a high-energy, fast-paced environment. Team members build relationships with guests and help make their day brighter.

Requirements

Demonstrate honesty and integrity inside and outside the workplace.
Be able to obtain and maintain a food handler’s certification card.
Be able to lift 45 lbs.
Strive for 100% customer satisfaction.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available for flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security, with or without reasonable accommodation.
Engage with and understand customers, including discovering and responding to their needs through clear and pleasant communication.
Meet the required dress code.
Prepare food and beverages to standard recipes or customize them for customers, including changes to temperature, ingredient quantities, or substituted ingredients.
Be available to perform a variety of tasks within the store during each shift.

Nice To Haves

High school diploma or equivalent.
One year of food and beverage service industry experience in QSR and/or Starbucks.
Organized and detail-oriented.

Responsibilities

Act with integrity, honesty, and knowledge in support of Starbucks culture, values, and mission.
Maintain a calm demeanor during high-volume periods or unusual events, keeping the store operating to standard and setting a positive example for the shift team.
Anticipate customer and store needs by observing the environment and customer cues.
Communicate information to the manager so the team can respond and create a Third Place environment during each shift.
Assist with new partner training by reinforcing successful performance and offering respectful, encouraging coaching as needed.
Support a positive team environment by noticing changes in partner morale or performance and communicating them to the store manager.
Deliver customer service with a customer-first attitude, connect with customers, and discover and respond to their needs.
Follow operational policies and procedures, including cash handling and safety and security practices.
Maintain a clean and organized workspace so partners can locate resources and products.
Prepare and provide quality beverages, whole bean coffee, and food products consistently, following recipe and presentation standards.
Follow health, safety, and sanitation guidelines for products.
Recognize and reinforce individual and team accomplishments using existing organizational methods.
Maintain regular and punctual attendance.