Barista - Memphis

SpaceXSI•Memphis, TN

About The Position

The SpaceXSI Hospitality team serves employees, customers, government partners, potential clients, and visitors with snacks, daily meals, and full-service events. The Barista prepares and serves coffee, espresso, tea beverages, and food products, while providing excellent customer service, quality beverage options, and a welcoming atmosphere. The role includes handling customer orders and inquiries, maintaining food-service spaces, and setting up and working stations at various outlets according to leadership specifications. The position supports SpaceXSI’s mission by helping boost morale and productivity through accurate order fulfillment and quality service.

Requirements

High school diploma or equivalency certificate.
At least 1 year of barista experience, or at least 2 years in customer service in a food-service environment that includes coffee and/or beverage services.
Must have or obtain a state Food Handlers card; training is provided internally as needed.
Ability to carry heavy items unassisted, up to 25 pounds.
Ability to stand for long periods, up to 8–12 hours a day.
Ability to frequently bend, stoop, and lift objects throughout the shift.
Must be able to work all shifts and be available for overtime, weekends, and holidays as needed.

Nice To Haves

At least 3 years of barista experience.
Self-motivation and initiative in a dynamic, fast-paced environment.
Previous experience in a high-volume output environment.
Previous experience working in team settings.
Effective interpersonal, oral, and written communication skills.
Effective time-management skills.
Effective understanding of food safety and sanitation practices.
Basic computer skills, primarily Microsoft Office.
Knowledge of barista equipment, tools, and supplies.
Adaptability, problem-solving skills, and strong attention to detail.
Ability to collaborate effectively as a team player, including training incoming team members.
Ability to work gracefully under pressure.
Knowledge of food operations and culinary arts.

Responsibilities

Set up, maintain, and clean workstations, surrounding areas, dining, work, and storage spaces to ensure safety and organization.
Clean and maintain departmental tools, equipment, and drip coffee stations.
Complete daily record keeping, tasks, and opening and closing checklists.
Meet time and quality standards set by leadership while working with urgency.
Engage customers, fulfill orders, and demonstrate strong customer service and communication skills, including communicating menu changes.
Assist with catering and event requests.
Adhere to proper safety guidelines and food safety and sanitation practices.
Interact professionally with guests, supervisors, and co-workers.
Prepare a variety of coffee, espresso, and tea beverages, as well as food products.
Operate espresso machines with high proficiency.