Barista

Stone Creek CoffeeShorewood, WI
Onsite

About The Position

The Barista role exists as the main executor of a customer experience that models Remarkable Care. Baristas work together to build a café culture of excellence, positivity, and urgency to the customer.

Requirements

  • Passion for coffee and for learning
  • Customer service enthusiast
  • Maintains regular, consistent, and punctual attendance
  • Coachable
  • Ability to communicate effectively, respectfully, and with care
  • Ability to work on your feet for an entire shift (no less than 3-4 hours)
  • Ability to work as a part of a team
  • Minimum availability requirements: two shifts weekly, one of these needs to be a weekend shift
  • No employee works for another coffee company. This policy includes any coffee-related company that produces coffee beverages or coffee beverage training. Prior to being hired by Stone Creek Coffee any employment by a company of this nature will have to end if the employee wishes to begin work at Stone Creek Coffee.

Responsibilities

  • Put the customer first, warmly greeting each one upon entrance to the cafe.
  • Learn and use customers’ names in each interaction, showing them the same care and attention as they do with their close friends.
  • Make extra time for every customer by offering them product recommendations including, but not limited to food, Gift Cards, Loyalty Cards, and seasonal promotions.
  • Prepare beautiful beverages at the quality level expected of a certified barista once they have completed their training.
  • Actively contribute to maintain a beautiful cafe during every shift, keeping it stocked and remarkably clean.
  • Warmly and audibly thank every customer at least once during every interaction.

Benefits

  • Paid Time Off, including Vacation, Mental Health & Sick Days, and Volunteer Time
  • Lifestyle Spending Account (LSA) stipend
  • BetterHelp Partnership
  • Holidays worked paid at 2x rate of pay
  • Complimentary weekly 12oz bag of coffee
  • On the house fuel (i.e coffee beverages) while scheduled
  • Employee Discounts (40%)
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