Barista | Starbucks (8)

Paradies Lagardère•Romulus, MI

About The Position

The Barista creates a positive guest experience by interacting with guests and preparing and serving tea, coffee, and espresso drinks. The role represents Paradies Lagardère’s service standards and company values, providing courteous, friendly, efficient service while maintaining a safe and respectful work environment. Baristas work in a high-energy restaurant setting and may support other restaurant operations as needed. The temporary schedule is Sunday, Tuesday, Friday, and Saturday, 7:00 a.m.–3:00 p.m.; Monday, Wednesday, and Thursday are off. The position requires standing for long periods and working in varying temperatures.

Requirements

  • High school diploma or GED.
  • Customer-service focus and a solution-oriented approach.
  • Ability to take direction and collaborate in a team environment.
  • Ability to work in a high-energy, demanding environment.
  • Math skills for calculating costs, making change, and following cash-handling procedures.
  • Effective communication skills and ability to work independently and with team members.
  • Ability to work unsupervised for extended periods and exercise good judgment with customers and peers.
  • Ability to work various shifts in a 7/365 team-oriented environment.
  • Ability to communicate effectively in English and proficiency in reading, writing, and mathematics in English.
  • Self-motivation, leadership, organizational, and interpersonal skills.
  • Ability to prioritize and handle multiple tasks, and adapt to changing priorities and unexpected situations.
  • Ability to lift at least 25 pounds and perform essential duties involving standing, bending, reaching, climbing a ladder, and walking long distances.
  • Ability to stand for long periods and work in varying temperatures.

Nice To Haves

  • Food and beverage experience.
  • ServSafe Certification or equivalent.

Responsibilities

  • Provide courteous, friendly, and efficient service to guests and team members while upholding company values and first-class service standards.
  • Greet and acknowledge guests, and take drink and food orders within 30 seconds of their arrival.
  • Operate coffee-making equipment and dismantle and clean machinery as needed.
  • Prepare and present beverages according to established recipes and presentation standards.
  • Total orders, process and collect payments, handle cash, process credit and debit cards, and make change according to cash-handling and loss-prevention procedures.
  • Maintain knowledge of the restaurant’s menu and products.
  • Ensure guest satisfaction, respond to inquiries and requests promptly, and address concerns with help from a manager when needed.
  • Assist with training new team members by reinforcing successful performance and providing help as needed.
  • Support other restaurant areas as requested, including seating customers, answering phones, stocking, cleanup, and documentation.
  • Maintain a clean, organized, and hazard-free work environment, including trash removal, sweeping, mopping, and dishwashing.
  • Comply with applicable food-safety and other local, state, and federal laws and regulations.
  • Follow grooming and uniform guidelines, including wearing slip-resistant shoes.
  • Other duties as assigned.
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