Barista - Part Time

Millennium Hotels and Resorts•Sunnyvale, CA

4d•Onsite

About The Position

The Barista prepares and serves high-quality coffee, espresso beverages, teas, specialty drinks, and other menu items while providing friendly, attentive service in a fast-paced hospitality environment. The role helps create a welcoming, engaging coffee experience and a vibrant atmosphere for guests at M Social Sunnyvale. The Barista prepares beverages to established recipes and quality standards, customizes orders, operates and maintains beverage equipment, monitors supplies and product quality, and handles point-of-sale orders and transactions. The role also maintains clean, organized, and sanitary service areas; follows food safety and health requirements; and collaborates with Food & Beverage leadership, culinary team members, servers, and other hotel departments to support smooth operations and memorable guest experiences.

Requirements

Passion for hospitality and delivering exceptional guest experiences.
Positive, energetic, and guest-focused attitude.
Strong communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Attention to detail when preparing beverages and processing orders.
Strong organizational and time-management skills.
Ability to multitask while maintaining beverage quality and service standards.
Dependability, flexibility, and willingness to support the team.
Ability to work effectively independently and as part of a team.
Flexibility to work mornings, evenings, weekends, holidays, and varying shifts as needed.
Valid Food Handler’s Certificate required.

Nice To Haves

High school diploma or equivalent preferred.
Equivalent combination of education and relevant experience will be considered.

Responsibilities

Prepare and serve espresso drinks, brewed coffee, teas, specialty beverages, and other menu items according to established recipes and quality standards.
Operate espresso machines, coffee grinders, brewers, and other beverage preparation equipment safely and efficiently.
Customize beverages according to guest preferences and communicate clearly about special requests.
Ensure beverages are accurate, consistent, timely, and meet quality, presentation, temperature, and portion standards.
Maintain knowledge of coffee varieties, brewing methods, beverage ingredients, and menu offerings.
Prepare and replenish beverage ingredients and supplies; monitor inventory and notify management when supplies need replenishment.
Welcome guests, take orders accurately, provide recommendations, answer questions, and deliver prompt, personalized service.
Anticipate and respond professionally to guest needs, feedback, questions, and concerns, involving management when necessary.
Represent the M Social brand with an energetic, approachable, and service-focused attitude, building genuine connections with guests.
Enter orders accurately into the POS system and process cash, credit card, and other approved payments according to company procedures.
Verify orders and payments, follow cash-handling and reconciliation procedures, and communicate order details to team members.
Maintain familiarity with menu pricing, promotions, and applicable hotel policies.
Keep coffee stations, counters, equipment, service areas, and storage spaces clean, organized, and visually appealing.
Clean and maintain beverage equipment; sanitize work surfaces, utensils, and preparation areas throughout the shift.
Restock service supplies and maintain proper product storage, labeling, and rotation.
Follow opening, closing, and side-work procedures and assist with shared service area cleaning and organization.
Follow food safety, sanitation, health department, and California food safety requirements; handle and store products safely and prevent cross-contamination.
Monitor product freshness and follow temperature-control, labeling, expiration, allergy, and dietary-restriction procedures.
Report equipment malfunctions, safety hazards, and maintenance concerns promptly.
Collaborate with Food & Beverage leadership, culinary team members, servers, and other hotel departments; communicate guest requests, inventory needs, and service priorities.
Assist team members during high-volume periods and support stocking, cleaning, food preparation, and other operational tasks as needed.
Participate in training, team meetings, and service improvement initiatives; contribute ideas to improve beverage offerings, efficiency, and guest experience.
Maintain a positive, collaborative, and team-focused work environment.