Barista (Part-Time) - Phoenix, AZ 85050 - New Store Opening

Black Rock Coffee Bar•Phoenix, AZ

About The Position

As a Barista at Black Rock Coffee Bar, you are at the heart of the guest experience, creating meaningful connections with Guests and Team Members while delivering exceptional service and consistently crafted beverages. The role calls for energy, care, attention to detail, a passion for people, and the ability to contribute to a fast-paced, collaborative team. Baristas help maintain a welcoming, clean, and efficient store environment and may work independently with minimal supervision. The position operates in a fast-paced retail coffee shop with frequent interaction with Guests and Team Members. Work involves continuous movement around the store; frequent use of beverage and food preparation equipment; and safe handling of hot surfaces, liquids, cleaning products, and other typical food-service conditions. Some duties, including line busting, may require working outdoors in varying weather conditions. The role is part-time and hourly/nonexempt, and pays minimum wage plus tips.

Requirements

Strong communication and interpersonal skills for customer and team interactions.
Ability to thrive in a fast-paced environment, manage multiple tasks, and maintain attention to detail.
Excellent customer service skills and a friendly, outgoing personality.
Ability to build positive relationships with customers and team members.
Flexibility to work weekends, holidays, and varying shifts.
Self-motivation and ability to work independently during slower periods.
Ability to stand and walk for extended periods; bend, reach, twist, and make repetitive hand and wrist movements; and occasionally stoop, kneel, or crouch.
Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
Ability to occasionally use ladders or step stools to access elevated storage areas.
Manual dexterity to safely operate espresso machines, blenders, ovens, POS systems, and other store equipment.
Visual and auditory ability to read orders, prepare products, communicate, and perform duties safely.
Ability to perform basic calculations for recipes, transactions, and cash handling.
Ability to work indoors and outdoors as assigned, including exposure to varying temperatures and weather conditions.

Responsibilities

Welcome customers and team members warmly and help create a positive, engaging environment.
Meet service-speed requirements without compromising beverage quality or customer service, including for third-party orders.
Prepare and serve coffee and coffee-less beverages and food items using retail equipment such as espresso machines and convection ovens.
Keep work and customer areas clean and organized, following health and safety guidelines.
Promote new coffee offerings and seasonal specials.
Handle cash and credit transactions accurately, including daily cash deposits when required.
Support training initiatives and mentor new team members during onboarding.
Complete daily, weekly, and monthly tasks assigned by the leadership team.
Handle customer complaints and resolve issues professionally and promptly.
Assist with inventory management and restock supplies and product displays as needed.
Conduct line busting during peak periods to expedite customer orders; this may involve exposure to outdoor elements.
Work independently during shifts with initiative and minimal supervision.
Follow Black Rock Coffee Bar policies and procedures.
Support the team during daily operations and peak periods and contribute to a positive store culture.