Barista

Tamarack Resort•Donnelly, ID

1d•Onsite

About The Position

The barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees and teas. The barista fulfills any other duties the supervisor assigns.

Requirements

Must enjoy working and interacting with the public
Must be highly organized, energetic, positive attitude, and the ability to get the job done
Capable of maintaining a positive & professional attitude among your team
Clear communication skills, both verbal and written
Highly responsible and reliable
Ability to multitask
Requires knowledge of computer hardware, word-processing, spreadsheet and data base software, prefer experience with Microsoft Office.
Requires knowledge of business letter writing and business forms; office procedures, business English, including vocabulary, correct grammatical usage and punctuation, filing systems; and common office machines and their operation.
Fluent in English
Ability to do basic arithmetic

Nice To Haves

High School Diploma or equivalent preferred
Previous work experience in customer service

Responsibilities

Ensures that all customers are educated on our products and services
Maintains the highest quality, consistent product standards
Follows all Company drink recipes and procedures
Develops an understanding of coffee and tea regions and the various differences in flavor and blends
Proficiently prepares blended and cold drinks provided by the store
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items
Verbally receives and calls back customer orders in a friendly manner
Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner
Answers customer questions regarding coffee blends, preparation, and product freshness
Weighs, grinds and packs coffee per customers’ orders according to Company guidelines
Sells and serves baked goods and miscellaneous food items to customers
Restocks shelves when necessary
Routinely cleans the bar area, floor, windows and grinders, and takes out trash, etc.
Develop and maintain positive working relationships with others, and support team to reach common goals
Proper trash and recycling practices
Inform guests about specialty drinks, as well as answer questions about food, beverages and other restaurant functions and services
Able to take orders in a timely manner and account for all orders properly and accurately
Understand additional meal requirements, allergies, dietary needs, and special requests
Able to use POS systems accordingly, and accurately be able to complete cash transactions
Guest maintenance and attention to detail throughout the guest’s experience
Finish all opening and closing duties on a deadline basis