Mauna Kea Market Barista (Part Time)

Human Resources Team•Waimea, HI

1d•$25 - $30•Onsite

About The Position

The Barista is responsible for daily service of coffee, tea, other beverages, and menu items at Mauna Kea Market. The role provides quick, efficient, friendly, and personalized guest service; prepares beverages and food items to established standards; and may assist with bartender and cashier duties. Responsibilities also include handling payments and a cash bank, completing sales reports and requisitions, maintaining inventory and appropriate stock levels, and keeping the bar, coffee cart, equipment, and work areas clean and organized. The position requires following hotel policies and applicable regulations, including rules for serving alcoholic beverages, and contributing to a high-quality guest experience through menu knowledge and recommendations. The work is at an outdoor venue with varying weather conditions. The employee must be able to work the shifts and days determined by the restaurant manager and may need to work more than 40 hours per week. Duties involve standing, walking, bending, reaching, working around cold storage and water, and lifting or pushing and pulling loads of up to and over 50 pounds.

Requirements

Pass behavioral, food knowledge, and beverage/coffee assessments.
Have a passion for food and beverage and a strong desire to please guests.
Have a minimum of six months of food and beverage-related work experience preferred.
Obtain Department of Health TB clearance.
Be able to multitask and organize and prioritize workload.
Be at least 18 years of age to serve alcoholic beverages.
Have a current Blue Card from the liquor commission or obtain one within 30 days of hire.
Be engaging, friendly, smiling, and willing to share the aloha spirit.
Meet hotel grooming standards.
Communicate effectively in English with employees, managers, and guests.
Be able to manage stressful and challenging situations with guests.
Be able to stand, walk, bend, and reach during most of the shift; reach into and out of cold refrigerators and ice machines; and work with hands in water and dishwashing soap.
Be able to lift and carry, and push and pull, up to and over 50 pounds.
Be able to work shifts and days determined by the restaurant manager and more than 40 hours per week when needed.
Be proficient in the resort's POS system.

Nice To Haves

Six months of food and beverage-related work experience.

Responsibilities

Serve coffee, tea, drinks, and menu items to guests quickly, efficiently, and in a friendly manner.
Welcome and greet guests, personalize service, take food and beverage orders, and prepare and serve items according to standards.
Prepare, restock, and set up the bar and coffee cart for daily service, including picking up fresh food from the kitchen.
Maintain and clean coffee, espresso, refrigeration, bar, and other equipment and storage areas; report equipment requiring repair or maintenance.
Receive and properly store requisitions, report discrepancies, complete stock requisitions, and maintain inventory and proper par stock.
Prepare drink garnishes, mixes, and juices; maintain supplies and assist the bartender as needed.
Relieve and perform bartender and cashier duties when required, including mixing and serving drinks.
Follow County and Federal regulations and hotel policies when serving alcoholic beverages.
Handle payments and a cash bank according to hotel cash-handling procedures, accurately account for sales, and submit receipts, paperwork, and daily sales reports.
Perform opening, closing, and other side duties according to hotel standards and sequence-of-service standards and SOPs.
Maintain knowledge of menus, hotel beverages, and wine, and make recommendations and upsell items to enhance the guest experience.
Ensure food items are refrigerated or stored properly.
Recognize and appropriately respond to irate patrons and contact a manager about potential problems.
Recommend resort restaurants and facilities to guests and maintain knowledge of hotel and Big Island history.
Keep work areas clean and orderly, including picking up trash and wiping spills.
Train new employees and perform other related duties as assigned or required.