Cafe Matcha II PT Barista

ALFRED•West Hollywood, CA

10d•$23 - $27•Onsite

About The Position

The Barista is responsible for delivering exceptional hospitality while crafting high-quality beverages and maintaining an inviting cafe environment. This role is ideal for individuals who are passionate about customer experience, interested in matcha and tea culture, and thrive in fast-paced, team-oriented environments. Baristas help create the overall energy and atmosphere of the café through attention to detail, product knowledge, teamwork, and genuine connection with guests.

Requirements

1-3 years of cafe, matcha, or barista experience.
Passion for hospitality and creating positive customer experiences in a fast-paced, customer-facing environment.
Strong communication, interpersonal, and relationship-building skills.
Ability to thrive in a collaborative team setting while working efficiently under pressure.
Positive attitude, strong work ethic, and eagerness to learn and grow.
Flexibility to attend quarterly team meetings, trainings, or company events that may occasionally take place outside of regular scheduled shifts.
Maintain reliable attendance and consistent availability, including a minimum commitment of three shifts per week.
Lift and carry up to 20 pounds without assistance.
Move quickly and efficiently throughout the cafe in a fast-paced environment.
Maintain strong close-range vision and attention to detail for drink preparation, cash handling, and order accuracy.
Bend, squat, reach, and perform cleaning, stocking, and other operational tasks as needed.
Remain on feet for extended periods throughout scheduled shifts.
Comfortably operate a POS system, cash register, or tablet device to accurately process customer orders and payments.
Demonstrate the hand dexterity and coordination needed to safely and efficiently operate espresso machines, steamers, grinders, and other café equipment while preparing beverages to company standards.

Responsibilities

Welcome guests with warmth and hospitality while delivering an elevated customer experience.
Educate and guide customers on menu offerings, matcha preparation, flavor profiles, and cafe products.
Process orders accurately and maintain composure during busy service periods.
Build genuine rapport with guests and contribute to a memorable cafe experience.
Prepare consistent, high-quality beverages and food items in accordance with Cafe Matcha standards.
Operate, clean, and maintain cafe equipment while ensuring all beverage and food preparation areas remain clean, organized and sanitary.
Develop knowledge of coffee and tea origins, flavor profiles, and preparation methods.
Collaborate effectively with team members through clear communication and active listening.
Support daily cafe operations including stocking, cleaning, deliveries, and organization.
Communicate operational issues or guest concerns to leadership in a timely manner.
Follow all company procedures related to food safety, sanitation, hygiene, and cafe organization.
Report safety hazards, incidents, or operational concerns to the Management.