Cafe Barista/ Retail Associate
KILLINGTON PICO SKI RESORT•Killington, VT
•$18 - $18•Onsite
About The Position
Join the team at the Grand Café, located inside the Killington Grand Hotel, where great coffee meets great hospitality. As a Café Barista / Retail Associate, you’ll be at the center of the guest experience—crafting high-quality beverages, assisting with retail sales, and creating a welcoming, upbeat atmosphere for every guest. This role is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering both excellent service and quality product.
Requirements
- Passion for customer service and creating positive guest experiences
- Strong communication skills and a friendly, outgoing personality
- Ability to multitask and stay organized in a busy environment
- Willingness to learn and grow product knowledge (coffee, retail, etc.)
- Flexibility to work weekends, holidays, and varied shifts
- Must have excellent customer service skills, flexible hours, and be able to work weekends
Nice To Haves
- Previous barista, retail, or hospitality experience is a plus, but not required
- Familiarity with the specific type of merchandise sold in the shop desirable
- Previous experience with soft goods or hard goods is a plus, but not required
Responsibilities
- Deliver fast, friendly, and personalized service to every guest
- Prepare and serve specialty coffee, espresso drinks, and café items with consistency and care
- Build relationships with repeat guests by learning names and preferences
- Accurately take and fulfill orders
- Operate the register and handle transactions with accuracy
- Educate guests on coffee, tea, retail products, and menu offerings
- Maintain clean, organized, and well-stocked work and retail areas
- Monitor food quality and uphold safety and temperature standards
- Assist with inventory, restocking, and product ordering
- Support alcohol sales in a safe and responsible manner (as applicable)
- Handle guest questions, concerns, and feedback with professionalism
- Work collaboratively with teammates to keep operations running smoothly
- Perform other tasks as assigned
Benefits
- Season pass for employee/dependents
- Privileges at several other resorts
- Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
