Barista

A and M Coffee•Decorah, IA

38d•Onsite

About The Position

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.

Requirements

No previous experience necessary
Works well in team environment
Positive attitude and passion for working with people
Commitment to safety
Commitment to master brand recipes and techniques
Detail oriented and self-motivated
Ability to work in a fast-paced environment and handle multiple duties
Ability to raise, lower and carry objects up to 50 pounds occasionally throughout a day
Ability to stand in an upright position without walking more than three consecutive steps occasionally
Ability to walk more than three consecutive steps for extended periods of time
Ability to hear, see, and speak within a loud environment
Ability to stoop and climb occasionally throughout a day
Ability to work with hands on one- and two-handed activities constantly throughout a day
Regular and predictable attendance
Commitment to ongoing learning and improvement

Responsibilities

Greet and connect with each customer
Welcome questions and seek opportunities to educate on our products
Suggestively sell gift cards, complementary/additional products, and merchandise
Solicit order, enter sale, and process payment in a timely and friendly fashion
Manage cash drawer, following established cash handling procedures
Serve all customer orders according to recipe and aesthetic guidelines
Deliver products within established speed of service guidelines and identify drink upon delivery
Operate and maintain cleanliness of all store equipment
Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
Maintain cleanliness of coworker and customer areas
Demonstrate genuine appreciation to each customer