Barista- Shenandoah Mansions

ASH (UK) Co Ltd•Richmond, VA

About The Position

The Barista brings warmth, attentiveness, and a passion for coffee and thoughtful hospitality to guest interactions at Shenandoah Mansions. The role prepares quality beverages, maintains an inviting café environment, and collaborates with the food and beverage team to create memorable guest experiences. The Barista prepares and serves café beverages and assists with pastries and light fare, provides attentive guest service, operates beverage equipment and point-of-sale systems, and maintains beverage quality and a clean, stocked workspace. The position follows food safety and cash-handling procedures, monitors inventory, responds professionally to guest questions and concerns, and upholds ASH brand standards. The role requires extended standing and walking, lifting and carrying up to 50 pounds, manual dexterity, and the ability to work in a fast-paced environment and maintain a flexible schedule that includes weekends and holidays.

Requirements

  • Strong attention to detail, cleanliness, organization, and consistency.
  • A welcoming personality and passion for delivering exceptional guest experiences.
  • Effective communication, teamwork, and time-management skills.
  • Ability to stand and walk for extended periods in a fast-paced bar and hospitality environment.
  • Ability to lift, carry, push, or pull up to 50 pounds.
  • Manual dexterity to safely operate bar tools, beverage equipment, glassware, and point-of-sale systems.
  • Ability to bend, reach, and perform repetitive movements associated with daily bar operations.
  • Ability to maintain attention to detail, safety, and guest service in a busy environment.
  • Ability to perform the essential functions of the position, with or without reasonable accommodation.
  • Ability to maintain a flexible schedule, including weekends and holidays.

Nice To Haves

  • Previous barista, café, restaurant, or hospitality experience.
  • Familiarity with espresso preparation, coffee beverages, and basic food safety practices.

Responsibilities

  • Prepare and serve espresso drinks, brewed coffee, teas, and other café beverages according to established recipes and presentation standards.
  • Welcome guests, provide friendly and knowledgeable service, and take orders accurately.
  • Operate espresso machines, grinders, brewing equipment, and point-of-sale systems safely and efficiently.
  • Maintain beverage quality, proper portioning, and attractive presentation.
  • Keep café counters, service stations, equipment, and guest areas clean, stocked, and organized.
  • Follow food safety, sanitation, allergen-awareness, and food-handling procedures.
  • Assist with serving pastries, light fare, and other café offerings, and communicate menu details to guests.
  • Process payments accurately and follow cash-handling procedures.
  • Monitor inventory, rotate products, restock supplies, and communicate shortages or equipment concerns.
  • Collaborate with food and beverage colleagues to support smooth service during busy periods and special events.
  • Respond promptly and professionally to guest questions and concerns, seeking management support when needed.
  • Uphold ASH brand standards and contribute to a respectful, creative, and collaborative team culture.
  • Perform other duties as assigned by management.

Benefits

  • Health, dental, and vision insurance with company contribution.
  • 401(k) with company match.
  • Paid time off, sick time, personal days, and paid holidays.
  • Food and beverage discounts and discounted hotel rooms.
  • Opportunity for growth within Shenandoah Mansions.
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