PT Barista

Bonnet Springs Park•Lakeland, FL

2d•Onsite

About The Position

The Barista/Coffee Shop Attendant is responsible for preparing and serving coffee, small food items and other beverages while interacting with guests in a positive, friendly and efficient manner. Weekend Availability Required.

Requirements

Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Some High School education or equivalent
Flexibility regarding scheduling based on business demands
Experience utilizing basic math skills with ability to add, subtract multiply and divide
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Pass a background check and mandatory drug test

Nice To Haves

Previous experience demonstrating strong customer service
Prior experience utilizing restaurant equipment and sanitation standards
Ability to multi-task and prioritize a variety of tasks with minimal direction
Previous experience with cash transactions and Point of Sale systems
Proven teamwork skills

Responsibilities

Opens and closes the coffee shop according to established policies and procedures
Communicates with guests to take food and beverage orders
Operates espresso machine and other shop equipment in order to prepare drinks and pastries
Provides outstanding customer service and engage in suggestive selling
Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
Assists in stocking food and beverage items as needed
Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
Ensures the coffee shop adheres to the highest standards of cleanliness, presentation, and service
Ensures the daily operation of the coffee shop adheres to operating procedure guidelines
Assists in other positions in the F&B team as needed